Trinity House Orthodontics

Been calling all day to either but cut off after 10 to15 min of listening to the automated message or no answer at all and I have to get back to work... They claim to be about quality dental service, yet can't manage to answer a customer call!!

5⭐️ staff members very helpful.

When you can eventually get hold of them the service is great however getting through to speak to anybody is like pulling teeth with rusty pliers, my sons brace has come loose I’ve been trying to reach them for 4 days to get an appointment never no answer!!

Great orthodontists. Very good, quick, professional and friendly service.

Very please with the service, all the staff are really nice expecially Christine Long, always greats us with a beautiful smile, She's a remarkable kind woman. It's a pleasure my daughter's a patient for Trinity Orthodontics.

Brilliant service! As some reviews have already established it does take a little while to get through to them, but once you do , you can’t fault them! My son, lost his elastics while on holidays, and was fretting about the treatment being prolonged, I called them asking for replacement to be sent and had no issues. Very efficient team, from reception to the orthodontists. Thank you!

I had an appointment today, I was coming from a different city and was waiting in traffic so I had called to let them know. A lady had answered after half an hour of waiting. I explained that I had waited and that we were going to be 10mins and her response was “I don’t just take calls, I have other things to do if your late you will not be seen” I can understand the not seeing me if I was late if that is the policy. However, i had waited for so long waiting for an answer to try let them know to possibly sort something out and I was greeted with rudeness. I have had my braces for over a year with no change/ tightening and took this surgery nearly 4 months to even arrange and appointment for me, and nearly everytime it’s taken me 30-45 mins to get through to talk to someone who is rude

I’ve been calling for the past week and a half for half an hour at a time and no one answer the phone.

Overall experience is good.. Staff are very helpful and after a long years waiting for my sons braces(from another orthodontics )now his got one . His very thankful.