Leicester Movers and Storers (LMS)

LMS moved us from Midlands to Hertfordshire. They were fantastic from the word going, pencilling us in and understanding that house moves may change! Thankfully, it went through and the men arrived and got us all pack and mostly loaded in the day. They returned the following day to pack and load the last few bits before getting on the road.LMS worked tirelessly and got us all unloaded and sorted by 4pm in our new house which I never would have imagined. All the men were polite and hard working, clearing packing debris and taking care of our belongings.Thank you so much!

First of all, I would like to THANK YOU,LMS, for taking on my job, and for sending me absolutely wonderful team - Mark, Pete, Scott and Gordon/Jamie -for my moving homes across the country.The professionalism, helpfulness, patience and understanding, and altogether excellent customer service of the team on the moving dates has been exemplary.From my first contact with LMS, to the f2f home survey with the owner, Lee, the swift quote and clear communication throughout the process, to the punctuality and work rate of the teams on the actual moving dates, the dismantling and reassembling of one’s furniture as well as care for one’s goods - I cannot sing the praise highly enough.Their banter and humour were added bonuses - yet it’s their outstanding customer service orientation which stands out.In summary, I can wholeheartedly recommend LMS and their outstanding team (including Carly in the office/admin) for removals including full packing services.

I didn't have much time to arrange a removals company, I'd previously contacted a couple of companies to get quotes but the first sale fell through. However, Carly from LMS kept in touch to check our circumstances. When we were able to book a removal company, we only had a week until moving day. Carly responded to my email with a phone call to discuss the quote previous given and check we were happy. She explained everything and what would happen on the day. She took payment over the phone and followed with the receipt via email. On the day, Gordon, Sam and Alan arrived just after 9am and began working immediately. Gordon checked what was to be taken by them and made sure we were happy everything had been removed from the house. All were chatty and friendly, and put us at ease on the day. Once we arrived at the new house, Gordon made sure we were ready for items to be brought into the house and before anything, they put a protecting sheet over all the carpets - it was a very rain day! They also took out old rugs we packed in their lorry first to put down in the hallway. They were very thorough and fast at removing our things and then unloading and placing at the other end. Gordon got us to check the lorry at the end of the day, to make sure we're we're happy everything had been removed. We are really grateful for the service they all provided.

All correspondence was responded to quickly. On the day of moving the 2 men arrived on time, they were both friendly and courteous and packed the house quickly with no issues.When we arrived at our new home they unpacked the van and placed all items in the room of our choosing and they also helped to plumb in our washing machine as it was in a tight place.I would recommend this company to anyone moving.

LMS were just brilliant - Lee and his team were on the ball with everything. Great communication throughout by everyone involved and a bunch of guys who worked as a team to ensure our move was pain free and our belongings arrived in the condition they started. Over the two days of the move it was 30+ yet these guys delivered a professional service really took pride in their work. Thanks Steve and Carol (Loughborough to Whitley Bay)

I was extremely impressed with the service provided during a recent house move.From the quote stage when the owner came to proce the job,through to the execution, the service was personal, professional and flexible and on the day the stress of the expereince was minimised by the efficiency and care of the staff involved in the move. Highly recommendable.

100% recommend Lee and his team. They laid floor protector through our whole house and were happy to put the boxes in the rooms I needed. Even up 2 flights if stairs to the 3rd floor! The guys worked hard to move our 4 lorries of belongings, were really polite and very careful with our precious items. I'll be recommending them far and wide.

Excellent service. Offered a great price compared to other companies but with no compromise in quality. The staff where pleasant and respectful, arrived on time and all items arrived at their destination intact. Would definitely recommend!

LMS were absolutely fantastic in my recent move. The lads were all super polite and worked really fast and hard in packing us up on the moving day and getting us moved (into storage on this occasion).They were really clear when stuff couldn't be carried, or if something already was damaged they'd flag it before loading.They used plastic covers on the carpets to keep the floor clean.LMS were ultra professional and I'd have no hesitation in recommending them.