Moreton Letter Delivery Office

Why have a delivery time slot and not stick to it and why have a phone number and not answer the phone?

Handy place to have, very helpful

The Staff at this facility are amazing, so helpful and understanding and prepared to go above and beyond to assist people. Best on the Wirral in my opinion

Only open early in mornings!

25/06/20Recieved a 'Failed Delivery' slip. Slip states collect in 24 hours if it is an essential item only.Checked online, Delivery Office open till 13:00.Arrive at Delivery Office 08.50 ... Small sign on gate states now only open 07:00 to 09:00 but building is locked and closed.Why tell me I can collect my essential item, then reduce opening hours with no notice on either 'Failed Delivery Slip' or online AND THEN close 10 minutes earlier than stated on the gate?

Called them on the phone to ask whether and when they would be delivering my parcel as it had gone there rather than my usual delivery office (i live in Wallasey/New Brighton) and the gentleman on the phone couldn't care less about anything. From what i could piece together from what he was saying, the answer is no. It would be going back to Chester in order to go to the Wallasey delivery office. Which is all well and good but the person i spoke to was incredibly condescending and abrupt. I'm really sorry i don't know the intricicies of the postal system mate, i work in the medical field so have bigger things to occupy my time.

Staff always helpful and polite...