Bedworth Health Centre

I would like to update review thankyou to Sam on reception who dealt with results and dr karir absolutely brilliant sorted appointments and scans what started off not so good was corrected so I thankyou. What an absolute joke I was supposed to have a BP check after being diagnosed with with high BP booked in went Friday morning only to find out it was Monday morning turned up went to use self service which didn't work queued after someone didn't know what they was doing from another area turned out they had given my appointment to someone else and given the wrong time offered another time do they think I've got nothing else better to do than chasing appointments the times I wrote down so I'm correct this is happened to others BP now sky high I'm a stroke sufferer and was desperate for the appointment I don't go there unless absolutely desperate the phone lines are constantly busy . And when you do get thro appts have all been taken something needs desperate measures patient category might be an idea I didn't get sorted left it .. POD team fantastic rant over.....

Never keep appointment times. Very hard to get an appointment when needed. Lots of Doctors doing very little. They are certainly not seeing patients.

Like any other GP practices, it's difficult to get an appointment. However the Doctors are absolutely wonderful and so helpful. Never had a problem with them or the Receptionist.

The worst surgery in Warwickshire, not only can you never get an appointment no matter how many times you call or go in a try book an appointment but the staff of say go to a different surgery. DO NOT USE THIS PLACE

Amazing service by Dr Karir. Helped me tremendously through my mental health journey and listened to everything I had to say. I wouldn’t be where I was without her guidance and support.

Moved to this doctors at the end of last year after moving to the area. So much better than my old doctors, receptionists always lovely and willing to help, have gone above and beyond as well. Doctor Marston is a pleasure to have an appointment with, she really takes the time and is very sympathetic and professional.

Disappointing experience today. I was told I couldn't have my repeat medication unless I had a blood test and to make an appointment within a week of the test. I did as asked and tried to book an appointment on the same day for a week ahead. The only appointment available is early July.I have three days of my heart medication left at this point because work and the weekend delayed being able to speak to a receptionist.The introduction to any phone call with this surgery starts with a long spoken message, of late, complaining about an increase in antisocial behaviour. As reprehensible as that it, I can understand why after my call today.The receptionist was cold, uncaring, clearly running through a script and unconcerned about the consequences of my running out of heart meds. I will go into afib, which is terrifying, and damages my heart further. I did what they asked me to do, but met a wall of ignorance and a complete lack of compassion when their systems prevented me from making an appointment a week from the blood test. They shouldn't even expect that patients can do that and adjust their strategy.I was told to call back at 08:30 am if I'm up at that time!" which is difficult as I'm usually running around getting ready for work and don't have time for an hour on hold. Or I call the surgery number back and press option 2 to order my prescription over the phone asking a note be put on for the doctor saying I have had the blood test and have a review appt booked. I called back. Option 2 was another recorded message giving out the phone number for POD

Having been a patient at Bedworth Health Center for over forty years I can't fault the care and support I've received from the team. Although nationally all surgeries are now struggling to meet the needs of patients, my experience has been a positive one on getting an appointment. Thank you to all: GPs, Nurses and Reception.

Receptionists so far have been nice and co-operative.But i am absolutely appalled at the treatment my partner has had from the doctors. We have spoken to almost every doctor in the surgery in regards to his chronic, progressing pain condition and they keep prescribing him anti-depressants apart from one doctor that actually prescribed a painkiller for him. We went to see a private doctor to which he sent a prescription through for a muscle relaxant for him to take. He has been waiting patiently for days whilst still suffering in agony, to only find that they sent the wrong prescription medication through. I have had to call up yet again to request that the right prescription goes through for him to which he has to wait longer, suffering because the doctor didn't take the time to look at the private doctors note correctly. If it wasn’t for me making his appointments for him constantly to get the help he needs god knows what he would be like now! He has been seeing the doctors at this surgery for years now and has received the bare minimum of treatment and respect. I will be transferring him to another doctors surgery soon as i fear his health will keep deteriorating and nothing will be done about it.