The Alexandra Hospital

I have been coming to the hospital for physio, on the recommendation of my surgeon after a major shoulder operation. My experience with Eleanor Richardson has been absolutely brilliant. With Ellie’s support I’ve progressed from feeling unsure about my future as an athlete, to being back on the pitch far quicker than I would’ve ever anticipated - and I’ve always felt confident about each manageable step she outlined towards recovery along that journey. I can’t recommend her enough.

During my son’s stay we Yvonne, his nurse, was amazing. She put us both at ease, provided all of the information we required, she gave my son the opportunity to see the mask that would be used during his procedure and the cannula. The anaesthetist and the consultant were equally as helpful and really put us both at ease at a stressful time.Once the procedure was complete Yvonne ran through everything that would happen next, and to let her know when my son was hungry. On discharge we were provided with all the relevant information and I felt confident in what to do if we had any problems.

Thank you so much. The care and compassion of staff at the hospital made my experience so much better. Ms Holt is absolutely wonderful. Not only she did an amazing job with my surgery she also treated me with empathy.

Myself and family members have visited the Alexandra on several occasions, and the care is absolutely faultless. The staff are always incredibly welcoming and attentive. Nothing is ever too much trouble. They go out of their way to ensure you receive the care you require to the highest standards. I cannot recommend them enough. They are a shining example of how healthcare should be delivered. Thank you.

From start to finish my experience was amazing, and to say that whilst being in a hospital is pretty good going on circle health group!The staff were all so attentive, caring, helpful and happy. It was lovely to see all staff including porters, cleaners, catering staff, anaesthetists, nurses and surgeons all to be so passionate about what they do day in day out. It was clear the hospital is ran extremely well, with high standards across every department and ward. I have spent most of my life in and out of hospitals, both nhs and private and can honestly say my experience at The Alexandra Hospital has been by far my best!

I accompanied my partner for treatment at The Alexandra Hospital and was extremely impressed by the hospital and every staff member involved in all aspects of the service and treatment. The hospital is extremely well organised, with every aspect of a patient's treatment professionally managed and delivered by highly skilled, kind and caring people. Patients have both privacy and dignity. The facilities are very comfortable and well thought out for both patients and visitors. Nutrition is a very important aspect of a person's recovery and the food provided by the hospital is freshly made, delicious and healthy. The Alexandra is a great hospital, which I would highly recommend to anyone who has a choice of facilities.

I’m currently recovering from wrist surgery at the Alexandra hospital Cheadle . All the staff are so nice and kind and can’t do enough for you.My nurse over the night I think was Jusie she kept taking my obs throughout the night when all I wanted to do was sleep but she was really polite and extremely professional.I had to get someone ( Matt ) to butter my toast as I had no movement in my hand. Julie was the nurse in charge that morning was super nice and explained the discharge process with making sure I had my pain medication. But all credit to Miss Hajipour for the support and encouragement before she operated.

If I can give the staff on MRI at the Alexandria Hospital more than five stars I will give them because they deserve it. I did my MRI scanning today and I saw the staff on the MRI they were so kind and polite and really helpful I really appreciate it. I was nervous a little bit because it was my first time doing an MRI. And the staff was very polite and made me comfortable. Everything was clean in the MRI and they teached me all the things that I had to do. So thank you so much for the Team stuff. And also thank you so much for the Alexandra Hospital.

I am very disappointed with my stay at the hospital. The ward felt painfully understaffed - using the call/help button was never a quick response including one morning when I woke up and was sick all over myself. I called for help with the button, but was then sick again. I tried calling out asking for help but no one came. I waited, pressed the button again, shouted again but nothing. I ended up phoning the hospital reception and asking to get put through to the ward to ask for help. It was upsetting, humiliating and also because I had waited so long, the smell had soaked through to my skin - but as I couldn't shower for another day, it was deeply humiliating. That was just one of the poor experiences I had. Not overly happy.Although I would praise the OT (occupational therapy) - they were fantastic, respectful and really empowering and helpful.