Benfield Park Medical Group

Recently swapped to this practice. So pleased with the care and support offered already. The receptionists, nurses and Drs are all very welcoming and efficient. A world away from my old GPs.

Nice modern practice, quick to arrange an appointment and the GP I saw was absolutely lovely.

My father had a lovely visit today from a nurse to do his annual review. He says she was absolutely lovely. Thank you for all your help Benfield Park MG

Great place and friendly staff and I've had a couple of procedures there and always got amazing people doing the procedures and felt at ease and they explained things thoroughly to me me so big thumbs up to everyone who works there

Good practice. Very caring about patients wellbeing lovely staff.

Lovely surgery,lovely staff,Unfortunately the communications between me and the telephonist is none existant, medications are wrong between them and the chemist on a weekly basis.

Went for a routine Ultrasound. Didn't have wait long. Very friendly and professional.

Having switched to this GP last year I just wish I had done it sooner. They call you back when they say they will call back, I've just had a check in with the doctor online see how I'm getting on. Such amazing service both before and during Covid. I am absolutely delighted

Terrible attitude really unhelpful when trying to order a repeat prescription. Maybe you should treat people with a little more respect. Or go on a course for it!!

I’ve been very poorly with my mental health & today it came to a head. I have been passed from pillar to post by the reception team, bad attitudes then to top it all off I overheard two of them talking about me whilst I was on the phone with another one of the reception team! SHAME ON YOU! Grown women bad mouthing someone who is clearly struggling. Well thanks to you two it’s safe to say I will never return to this surgery again and I will be registering with another! To the Manager, please get new staff & train them on how to handle calls regarding mental health (& all health for that matter) I’ve never felt so humiliated & let down by what’s supposed to be a safe space! I hope to god you never have to suffer the way I have today!