Regis Salon Solihull

Leia wanted her hair cut short and was really pleased with the result

A very disappointing experience unfortunately. I phoned last Monday morning, as my normal hairdresser had to cancel my appointment for later that day, I was told that if I came in as a walk in client then the cost would be £35. I arrived about an hour later to a completely empty salon and asked if they could fit me in to which the reply was yes but not until later that afternoon, when all the staff seemed to be doing was standing around chatting. I then had to spend two and a half hours trying to kill time in Solihull until my appointment. I have now been left with a terrible cut and the most uneven layers I have seen in my life. Also when the stylist came to blowdry I asked if I could have some mousse put in as my roots sit flat to my head without it, she smiled and said yes of course and then proceeded to not do it and just carry on drying my hair. By the time she had finished I had a headache from how much she had pulled at my hair with the brush and not to mention that I’ve received a more professional looking finish at a training college that I didn’t then have to go home and sort out myself. To top it all off she didn’t even check the cut at the end to make sure there was no graduation, which working in the hairdressing industry myself, I know there is always something to tidy up when the hair has been dried. Finally, I was charged £56 for the privilege when I was told it would be £35. Not impressed at all.

I was looking for a new hairdresser having moved to Shirley, and read the reviews about Regis which seemed OK. I booked a 4pm appointment online and had it confirmed by email. The cost was £52 for a cut and dry and I paid a £26 deposit.I left work early to attend and arrived at the salon, both stylists were busy, one washing hair and one blow drying.One came over and asked if she could help, I explained that I had a 4pm appointment.She looked v.confused by this and went over to speak to her colleague who was washing a client's hair.I over heard this stylist say ... just tell her she'll have to wait...".The first stylist then returned to say that they weren't able to do the 4pm appointment and that I would need to wait

Expensive disappointment! My usual hair salon were fully booked for this day and after reading the reviews for Regis Solihull and feeling unsure, I decided to call them to ensure I had a highly experienced stylist. I should have taken heed from the reviews but I was assured that the stylist is the salon trainer and I would be in their best hands.I asked for all my layers to be cut back into shape as my hair had grown very long. What I ended up with is a trim as my layers have barely been cut. I am always asked what sort of blow dry I would like but the stylist chose to curl it so the layers weren’t noticeable until I got home and they had fallen out to reveal unshapely hair. My stylists also always trim my layers after the blow dry for perfect definition leaving a very professional finish. The cut I had is very amateur and for £56 a very costly mistake.I was sent a text to recommend the salon and I explained my annoyance. No response or offer to recut was offered. Will definitely not be returning. The two stylists who received all the positive reviews here have both left the salon.

Prices hv risen very much. I used to pay £35 for a walk in . I had a voucher for £7.50 off. So I booked. For a trim wash and blow dry It was £48.50 !!!!after £7.50 discount. Nice place and convenient. But too expensive for me now .

I was a bit nervous using a new salon but Patricia was fantastic! I have long thick Asian hair, Patricia was not phased by it and I left with a great hair cut! Lovely customer service too, I definitely will be returning x

I had a much needed cut and blow dry with Kiera. So relaxing I almost fell asleep! She gave me some really helpful information about hair styling my new cut without any attempts to upsell products. She was so lovely and I came out with exactly what I wanted.I look forward to my next visit.

I had to wait 30 minutes as there was only the one stylist working on a Sunday and she was running very late. My hair was cut satisfactory but cut rather than styled.

The blond lady, who was bigger frame was disgustingly rude to me. She made a comment about Asian hair. She spoke to me like I couldn't afford the service.She questioned the validity of my statements. APPAULING,want to take this further

Patricia was so friendly and made me and my mom feel very comfortable. Best hair cut we have had in years, we were also given some helpful tips to look after our hair. Very experienced and helpful. Thank you!