Arnold Clark Inverness Dacia

Despite the parts being on back order I was kept abreast of the situation each week until eventually the parts came in to the dealership, and I was informed both of this and when my car was ready to pick up. Very good communication.

I had a great experience purchasing my new Dacia Duster. Efem was very helpful and knowledgeable. I especially appreciate how he was able to lay out all of my options, without being pushy" in any way. Would highly recommend this dealership."

We were treated very courteously and given regular updates on the progress of the work being done on our car. Best of all was the Easypay scheme which enabled us to spread the cost of the repairs over 6 months(could have chose 3 or 10) interest free! That is very useful to us in helping us manage cash flow at this time of high inflation. Altogether a very positive experience!

Booked car in for 2nd service, great Comms and info on its progress. Helpful assistance with choosing newer 4x4 Dacia, very competitive trade in. Andrew and Chris amazing. Service carried out speedily and all done in 4 hours, including business with new car (although 6 month wait). It will be worth it as Dacia Duster is an excellent car. Very efficient and professional.

The quality of the repair was excellent and I am genuinely very satisfied about that. I found the reception and admin frosty. The aftersales person was not very friendly or particularly helpful and gave the impression of 'take it or leave it'. Not an attitude that I enjoyed.

Peter was fantastic. Explained everything i needed to know. Made me feel very welcome. 100% fantastic customer service

I had all ready had a duster which was coming up to three year old, and was considering changing. My wife and I were wondering around the show carpark where Craig Urquhart approached us and gave us some assistance. Craig should us every car we wanted to see, he was very patient with us.I know i want a new Duster and the decision was made. Craig then did all the paperwork and my 20 plate Duster which had kept good value, I picked the new model. Craig was great he kept me informed when the vehicle is due to arrive, when it had arrived, and booked a pick update that was suitable for me.Pick was straight forward, Craig showed us around the Car, under the bonnet etc. and set up our phones, and then we were off in our new shinny Duster.The whole experience was very enjoyable, Craig was fantastic, witty, helpful and very patient.

Service went smoothly and within the agreed timeframe.The service team went out of their way to extend my service plan expiry date as I had been unable to get the car in on time.Always a good experience with the Renault team in inverness

Andrew Grant made the process effortless from start to finish. When entering the showroom all staff were friendly and welcoming. Collected my used car and was delighted with its showroom condition. Absolutely delighted!