The House of Hair Ltd

Mel and her assistant, Wendy, were wonderful! I visit Grantham at least once a year. This time my visit was quite a bit longer than normal, and I needed my hair colored. I was a bit nervous as I have used the same girl back home for 20 years. I cannot speak highly enough about Mel and her salon. Wish I lived closer. I would use them all the time!

If I could give 0 stars, I would, but Google won't let me. So 1 star it is. Singularly the worst experience I have ever had when getting my haircut. I am ordinarily filled with such trepidation before entering Hairdressers since previous experiences have left me with a phobia and looking like Krusty, the clown from the Simpsons.I initially had to wait before my appointment sending my phobia of hairdressers into hyperdrive. I was not asked if someone could take my coat. And then, hurriedly and only after getting into the chair to wash my hair, was I offered a cape as protection from the hair clippings. Before washing my hair, there was a short discussion about how I wanted the outcome to look. I had said I wanted a bob length to my chin with some layers to come through it. To give the overall look of some shape and style. I knew my hair was thick, and even mentioned by the hairdresser. I thought this hairstyle would be for the best since this has been tried and tested.As the appointment progressed, it was clear that the person cutting my hair had no idea of the nuances involved with cutting curly hair. She then proceeded to hack into my hair. Doing what made her comfortable without asking whether I wanted it to remain curly or straight, she proceeded to straighten my hair. She started straightening my hair, advising me to add heat protection before drying my hair. After she had straightened it, she continued to attempt to put in layers; however these were not sufficient for my thick curly hair. She has woefully failed to create shape and style within my haircut. She wanted was me out of her chair as soon as possible, because of her complete lack of experience in dealing with hair like mine. I do not have the haircut I wanted. My hair length is at the level of my ears and virtually all the same length.Quite frankly the whole experience was extremely traumatising. I believe I could’ve done a better job with a bowl and a pair of hedge trimmers. A word of warning to those wishing to get their haircut here. I would avoid if you have thick curly hair since the hairdressers here have no clue as to how to deal with your hair. The most galling thing of this whole experience is I’ve had to pay £40 for another Krusty the Clown look.

it is appalling ,, my cousin had her hair cut here and she has come out of the hairdressers with un even hair. The woman cut her hair when it was wet then dried it then cut it again then straightened it and cut it again. This has caused her hair to look nothing but uneven. I am never going here even if it was the last hairdressers on earth!!!

Just booked my 4 year old daughter in for her next haircut. They were brilliant with her last time we went. Very patient and put her at ease. She asked to go back there this time so we are!

I’m very happy I was recommended Mel at House of Hair. I was nervous finding a new salon as I’ve recently moved to the area. I’m nervous no more! Mel was fantastic - she put me totally at ease. Great colouring - blonde highlights. Nice salon and great product. Good chat. I will be back. Thanks Mel.

Used for a wedding today and I was very impressed! Staff are so nice and my hair looked amazing and lasted all day! Highly recommended

Took my son there for a trim and the lady was fantastic. Reassuring and cut it based on a picture I presented. Brilliant service and very affordable!

So disappointed.My daughter went in for a dry cut and normally pays £15 she paid £32 for the same service she has previously.She didn't want to cause a scene so came home to me and got upset.Did they rip her off?I think it was disgusting for the little hair they actually chopped off.She was in and out in 15 minutes.Wouldn't recommend and definitely won't be giving them any of my money ever again.I will be telling people of this experience too!

I had my hair dyed and a wash cut and blow dry. It was for my 50th birthday party. I went in looking a mess and came out a film star. Absolutely love my new look. The hair stylist was fantastic. Really chatty and listened to what I asked for. I booked another appointment before I left. I will not go anywhere else. Fantastic people beautiful place. Very on the ball with cleanliness so no worries about coronavirus whatsoever. You have to book and sample the wonderful service I received today.