North East Mortgage Services and Estate Agents

Brilliant company to rent a property from. Always there for you when any problems arise, always fix faults in the property without any questions or hesitation.

I have utilised the services of North East Mortgage Services and Estate Agents for many years. They have always provided a first class service; always willing to go that extra mile to resolve issues with minimal impact to both the landlord and the tenant.

NEMS has handled our rentals houses for over 10 years in a professional manner looking after both the tenants and landlords safety and legal requirements.We began by handling the repairs and refurbishments between tenants ourselves but now NEMS arrange all of that for us resulting in a quicker turnaround and all done to the correct standards.NEMS are easy to contact and handle our questions and requests quickly and efficiently.I would recommend them to both long term landlords and tenants.

I only have positive things to say about the Company especial John Gibson and Amanda. I have used all of their services for many years and they have always gone above and beyond to make life easier. They’re not just there for the good times but are informative as well as extremely helpful during the stressful times. Long may it continue for many years to come!!.

Quite simply the best landlord I've ever had by far. On the occasions where I have needed to request repairs or help in any way I have always been met with a friendly and positive response and satisfactory outcome. I could not recommend them enough

I WOULD JUST LIKE TO COMMENT THAT I HAVE USED NORTH EAST MORTGAGE SERVICES AND ESTATE AGENTS ON SEVERAL OCCASIONS AND I FOUND THEM VERY RESPONSIVE AND PROFESSIONAL. VALUE FOR MONEY SO WOULD DEFINITELY RECOMMEND THEIR SERVICE.

Unprofessional and irresponsible agentThis company let and was supposed to manage my property.. The tenant, who was the daughter of a personal firend of one of the agents was a drug addict who paid no rent for the 5 months she lived there. She finally vacated after a court order was taken out, leaving the property trashed with thousands of pounds of damage. When I complained to the company they took no responsibility and also let another property to the same tenant who cost me somewhere in the region of £5000 in unpaid rent and damages.In my opinion and personal experience this company has acted unprofessionally, negligently and irrresponsibly and I seriously urge you not to let your property with them

I have had my rental properties managed by North East for many years. They have always been friendly and professional and they always go the extra mile. I have had various letting agents in the past and North East are by far the best. Totally trustworthy and sort any issues out as soon as they possibly can. Highly recommended.

I have worked with North East for the past year and have always found them responsive, professional, friendly and extremely helpful. I would recommend them without hesitation.

I have used the services of North East lettings for the past 8 years, dealing with both John and Amanda to secure tenants. I have found them both to be very professional and extremely helpful at all times, they are very thorough in their vetting of potential tenants trying to obtain a good fit for our rentals. I was recommended by another landlord to use this company and have also recommended them to others.