OYO Devine Beach Hotel, Westcliff Southend-On-Sea

Got to the hotel with the invalid room code Entered the room and was occupied by someone else Was given another room and soon after found that also was booked for someone else. Moved again and on my second morning after already booked for three nights not two I was informed that I was supposed to be checking out incorrectly. There’s two toilets and showers that serve almost thirty rooms Feels like a halfway house after leaving prison or something. Not a great hotel

Well it depends what you expect in a stay! Booking app messages didn't send the code (or recognise the booking) for one of our rooms due to a software error but a nice chap sorted it all out quickly. Bed was old, room needed updating, shower leaked and door was broken. But sheets were spotlessly clean and the shower, kettle etc worked fine. Limited parking outside but we parked ok. Convenient location, about 2 mins from the train station and 10 minutes from the pier etc. We were surprised with the number of single males who obviously had been staying there for some time, even more when Essex Police came for a check on one of them! It might be a bit intimidating for the solo female traveller.However, pluses are it's well located, facilities are fine (if you want 5* book a five star hotel!) its down at heel but the bedding was clean, it was surprisingly quiet at night and we had no real issues. Its an old fashioned seaside hotel - you'll pay £50-60 less a night compared to your Premier Inn etc. If you just want somewhere convenient to crash, it's perfect. If you want more than that, go elsewhere but expect to pay more.

Customer service was good can't fault that,although was a bit offended in the morning when we had to wait for our deposit reversal while she checked we hadn't trashed the room but only doing her jobWe were upgraded apparently! the room was quite big,had a kitchenette .shower was quite claustrophobic!!We were seeing a gig at the Pavilion so it was a very good location for thatWalls were paper thin and bed not the comfiest so not a great sleep!!.wouldn't make a return visit to be honest

Worst hotel I have been, bug bites all over my body and my daughter, dirty carpet and dirty bathroom and dirty rooms. Don’t go unless you want bugs bites

Staf were exceedingly helpful, more than I expected. A convenient location, I would book again

it is a good place to stay . so nice view . closer to sea side . good staff . thank you

Worst hotel I have ever been! Showering with cold water, smelly rooms (strong smell of dump and non aired rooms, some of them look literary like a rats hole, strong smell of cooked fish, throughout the day), extremely poor service! In 7 days they attended the room just once!!!The first room I stayed in had broken bed, no hot water, torn up beddings!People are grumpy and rude! Instead of apologizing for the inconveniences they shouted and argued with me! They seemed completely unaware of the fact that they should be there to help!Checking in online, via there app, simply didn't work!For the poor service they provide the prices are more than expensive, for the price I paid I could have had very very decent hotel!I wouldn't recommend this place to anyone!

Oyo Devine Beach Hotel is a wonderful place to Lodge. The few staff we met were level headed and Customer centric, Particularly Mrs. Roni who was very helpful, committed and professional in her service to users. Thanks to Roni. I will keep referring clients to Oyo Devine Beach Hotel.

The room and bathroom are quite small, but tidy and clean.I booked a single room with shared bathroom but they upgraded me to an ensuite without extra fees. The most stand out point is that all the staff are very friendly and welcoming! I checked out late due to my sleeping problem, but the staff was understanding about my situation and did not charge me penalty fee which I am very appreciated.

I always stay at the Devine Hotel when I visit my family at Westcliffe On Sea. The location of the hotel is perfect and very close to my familys home. As always I was made very welcome when I arrived. Mrs Roni and the staff are warm and friendly and go out of their way to ensure my stay is a pleasant experience. The room was clean and comfortable, and I look forward to staying visiting once again in the near future