HotSpring Spas Central Ltd - Sterling Furniture Store, Tillicoultry

Recently bought a hot tub from Hot Springs 18 months ago, after doing research online and finding that the came highly recommended i decided to give them call and visit the showroom. Upon purchasing a freshwater hot tub it then got delivered and installed by themselves and time was spent with myself and my wife on the workings of the hot tub. Since purchasing the hot tub we have had to contact the company on a number of occasions to ask for advice on the settings and general maintenance and during these discussions our experience has been amazing and nothing was too much hassle. It has been great to find a company prepared to go the extra mile to help their customers. Couldn’t recommend them highly enough, great work.

The Team at Tillicoultry and Edinburgh are absolutely amazing. I've had my Hot Tub for over a year now and I am so happy I decided to go with Hot Springs. I was a fairly difficult customer as I couldn't quite make my mind up but the staff at Tillicoultry never once made me feel rushed into making a decision.Its quite a big purchase so I really wanted to be sure I was getting a hottub that was not only reliable over the long term, but also economical enough to run continuously not matter what the outside temp is.Now i've had it for long enough, i can happily say that the insulation of the tub is great. In the recent snow, the tub cover was the first thing the snow lay on and it was also the last thing to melt - so even though the water inside is a lovely 38 degrees, there is none of that temp escaping to the outside. I am in the Hot Tub AT LEAST once a day, so we are really getting our moneys worth.Edit: This year we decided to splash out on a swim spa. After TONS of research we realised that the Endless Pool model sold by Hot Springs Central was the best swim experience out there. Once again, from start to finish Gail and her team have shown exceptionally professionalism and skill. The swim spa is just installed and looking just amazing!. I would have no problem in recommending Hot Springs Central to everyone looking for a Hot Tub or Swim Spa.One important (to me) note: Ive had loads of builders round recently doing work on the house. They NEVER clean up after themselves. They always leave roof tiles, plumbing, cables lying around for me to clean up after they have left. But when the Hot Springs Central team installed the swim spa, they left the place looking tidier than it had been when they turned up! Even swept the grass down! Very impressive!

The purchase of our HotSpring Propel has proved to be a most worthwhile and therapeutic experience. It is simple to maintain clean and properly sanitised water at a reasonable daily cost.We are happy with the excellent customer service at Stirling which is ongoing. Any queries are promptly dealt with. No hesitation whatsoever in recommending this company! Thank you

We decided to get a hot tub but to be honest we didn’t know the first thing about owing one! So many companies, so many options. Our first and only stop was HotSpring Central Tillicoultry. Gail and Lorna were so helpful with advice and explanations on absolutely everything when buying and owing a hot tub. And yes I had dozens of questions! They took the time which was so appreciated. There was no pressure to buy and importantly they matched our needs and budget to a wonderful hot tub. We are totally thrilled with our purchase and the service we received pre sale, installation and post sale. Everything was so easy & no hidden costs. We definitely made the right decision to go with this company and with their guidance & knowledge we ended up with the right hot tub. We adore the team and thank them so much for their ongoing support, it’s an easy 5 star plus experience from us!

Our hot tub installation was Covid delayed and needed loads of architect time. Our builders were fantastic but materials were hard to come by at times. However Gail and Lisa supported our activities and were always willing to help with great advice on many occasions through the process. The installation teams were fantastic, knowledgeable and caring. Well done to all at HotSprings Central.

Absolutely love my new hot tub, great way to start the day with a coffee too. Gail was superb as were the guys who delivered, thank you.

Excellent customer service, found exactly the hot tub we wanted at a reasonable price. Delivery could not have been more efficient. Definitely reccomend

Absolutely love our TX model, purchased in September 2022. We only wanted a small one for the two of us and this fits perfectly into our garden. Quick and easy to empty and refill, been used at least twice every week since installed. Great customer service as well from staff, no hard sell and easy to deal with, lots of finance options. Staff explained what we needed to have done to have built up decking and local builders done it to a tee. After Care been great with any queries. Definitely would recommend!

The hot tub itself is fantastic. A great quality product and reasonable to run, Unfortunately the delivery was not great as my composite decking was damaged and although I advised Hotspas Sterling there was no attempt to offer to fix it or offer compensation.

We bought our hot tub from Gail at HotSpring Central Tillicoultry. Excellent advice and explanations assured us we definitely made the right decision to go with this company and with their guidance and knowledge (and no hard sell) purchased the right hot tub. They also have engineers on the road every day if there are ever any issues. We have been delighted and impressed by all our dealings with the team and their ongoing support, it has been a 5 star plus experience.