The Usk Vale Restaurant
303 Reviews
$$$$$$
- Friday5–9 PM
- Saturday5–9 PM
- Sunday12–5 PM
- MondayClosed
- TuesdayClosed
- Wednesday5–9 PM
- Thursday5–9 PM
About the Business
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Contacts
Website
Call Us
+441633633733
Pillmawr Rd, Newport NP18 3QZ
Hours
- Friday5–9 PM
- Saturday5–9 PM
- Sunday12–5 PM
- MondayClosed
- TuesdayClosed
- Wednesday5–9 PM
- Thursday5–9 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- LGBTQ+ friendly
- Transgender safe space
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Identifies as women-owned
- Dine-in
- Takeaway
- Alcohol
- Beer
- Coffee
- Spirits
- Wine
- Breakfast
- Dinner
- Catering
- Dessert
- Seating
- Bar on site
- Toilets
- Family friendly
- Accepts reservations
- Good for kids
- High chairs
- Kids' menu
- Dogs allowed
- Dogs allowed inside
- Dogs allowed outside
- Lunch
- Assistive hearing loop
- Brunch
- Outdoor seating
- Reservations required
- Free parking lot
Recommended Reviews
Darren
11.03.2024
The Usk Vale Restaurant
Sunday roast was absolutely gorgeous definitely the best I've ever had
Katarzyna Wawrzonkowska
28.02.2024
The Usk Vale Restaurant
I love it. I've been there for the first time for a charity night and I love it. My friend organised very well. It was Murder Mistery night, was great fun and laughter. Food was ok but don't expect to much. I had a curry and fairly I can say it was ok. Generally speaking I would go again.
Steven Percy
23.01.2024
The Usk Vale Restaurant
We only went to a party in the funcion room so cant really comment much
Sarah McGregor
15.01.2024
The Usk Vale Restaurant
I am sitting on the fence here. Booked a table 3 weeks back and turned up 25/05 to find the restaurant in darkness, no tables set up and a distinct lack of atmosphere. On arrival I was told the kitchen was not open. The member of staff then went to speak to someone else who checked the booking and apologized for the lack of service. The chef was out dropping another MOS off and was told he would be back soon. Was offered tea/ coffee twice whilst waiting, which raised a concern. Asked if they were serving alcohol to which they said yes. We put an order in and was brought out a menu to peruse. It was a breakfast menu. Asked for the main menu that could not be found. The chef turned up and also apologised. No menu, only what was in his head. Not a lot of choice but we stuck with it. The food was tasty when served but not well presented. The chips came in a large container that we had to serve ourselves. My friend had sausage and mash and the mash came in a separate container. Only 2 items on the dessert menu. It transpires that the Usk Vale has recently been taken over, about the time of my booking. Chef said Sunday dinners are a big hit but if the presentation is anything like our meal, I would be surprised. He offered up only meat dishes, which did not capture my imagination. When I asked if he had any fish, he said No but he would source for me, which he did. I have to give him credit where it is due. I don't think they had my booking and were thinking on their feet to keep our custom. Hopefully things will get better there.
Rachael Sims
04.01.2024
The Usk Vale Restaurant
Disappointing 60th Birthday (18 people). 21/07/23Booked 2wks in advance, offered to pre order this was declined by the venue.Upon arrival, when ordering drinks at the bar we were questioned if the table booked was for a teenagers party?When ordering the majority of the party opted for starters, great price, £15 for 2 courses. The starter came out quickly and was presented well. It all went a bit downhill from there… The table was cleared and replacement cutlery was ‘dumped’ in the middle of the table. It was approx. 40mins for a few of the main courses to come out. The last member of our party received theirs 50mins after the first main was given. No member of staff asked at any point during the evening ‘if everything is ok’ surely a standard practice in the hospitality industry? We finished up with a home made Birthday cake, kindly brought out by the staff that was then presented to the wrong person. When questioned the server replied ‘no one told me who it was’. I suppose the point to make is, sadly, this venue was way out of its depth with a large party. As the only table booked eating in the venue the expectation for even average service was expected, was this too much to ask? My mother in law approached the server to express our disappointment (she was upset as she had arranged the booking) and was told ‘we had to do 18 covers’.We don’t get together as a family as often as we should, it’s such a shame our evening was tainted by poor service which most definitely could have been avoided.Edit, 23/07/23 after response from owner.I actually paid for both 2 courses me and my partner had. I think you might be getting me confused with my sister in law who did speak with you. I have not complained about your food, please re-read above. Considering 2 courses were £15 I believe what I received was satisfactory for the price. My review was simply pointing out the lack of service and attention the only party eating in your venue, on clearly a special occasion received. You should learn from conservative feedback and stop with the defensive if you wish to grown your business and support the community/Newport.
Leah Baird (Leahwantedyoutoseethis)
26.12.2023
The Usk Vale Restaurant
Staff were really friendly and food was fab. Reasonably priced. Steak was cooked nicely, as were the accompanying vegetables. Will be back :)
Alex Jayy
22.12.2023
The Usk Vale Restaurant
Dreadful experience of The Usk Vale for Sunday lunch this afternoon. We waited an hour before the mains were presented even though the starters had not even appeared before the mains arrived. The lamb was nice but let down for the slow service provided. The door leading to the smoking area was left open leaving the smell of cigarettes hitting our noses, before we could smell the food infront of us.Waitresses were polite and friendly but perhaps more training is needed from management. We will not be returning anytime soon.
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Pillmawr Rd, Newport NP18 3QZ
The Usk Vale Restaurant