Century 21 Royale

Worst Experience! Do not Rent a property through this agency!Rented a property off them last year, they were impossible to contact, they set up a WhatsApp with my agent. They never got back to me or would say they'd sort an issue and never bother.Once my agent left, I was never told, it was only until I went into the agency and they informed me they'd left months ago.Id ring to ask questions and they'd say to contact the landlord it when my contracts with the agency.When moving out the property I asked them about what the process was they told me to ask the landlord yet again, I asked about professional cleaning etc, they said they'd ring me the following day but actually went on annual leave.The landlord informed me Id have to move at end of tenancy as they wanted to change the property 8 months before my tenancy finished, then the agency emailed me to renew my lease a month before moving.Absolute joke, they seem to pass on any responsible to the landlord! I moved last month and dealt entirely with the landlord as they never bothered to get back to me!

It's has been such a lovely and nice experience to be in touch with Century 21 Royale.Our query was handled by Mykal and all I can say is that I never ever has seen a query been handled with this level of professionalism and ease.We are very thankful to Century 21 for helping us with our housing situation.

The century 21 team has been an absolute pleasure to work with. Not only are they professional but also very kind and genuine. Mykie has been very helpful and alleviated the pressure of moving out. While Tamara has ensured that our tenancy ran smoothly throughout the year.Thanks you again!!

Very helpful and excellent customer service. Well communication with both landlords and tenants. I have rented a property between 2019-2021 . I definitely recommend it. Many thanks to all of the members of the team.T Badan

Century 21 Royale is everything AND more when it comes to an estate agency. They are always polite, kind and helpful no matter what the situation is. Many times they have gone above and beyond their service for me personally and lord knows they have saved us from potential issues. Tamara in particular has been a fantastic help! 10/10 service that is delivered with enthusiasm. What more do you want!

Worst Experience! Do not Rent a property through this agency!Rented a property off them last year, they were impossible to contact, they set up a WhatsApp with my agent. They never got back to me or would say they'd sort an issue and never bother.Once my agent left, I was never told, it was only until I went into the agency and they informed me they'd left months ago.Id ring to ask questions and they'd say to contact the landlord it when my contracts with the agency.When moving out the property I asked them about what the process was they told me to ask the landlord yet again, I asked about professional cleaning etc, they said they'd ring me the following day but actually went on annual leave.The landlord informed me Id have to move at end of tenancy as they wanted to change the property 8 months before my tenancy finished, then the agency emailed me to renew my lease a month before moving.Absolute joke, they seem to pass on any responsible to the landlord! I moved last month and dealt entirely with the landlord as they never bothered to get back to me!If I rang with a query about professional cleaners or end of tenancy advice they would say they'd ring back and not bother, or conveniently be told they'd gone on annual leave the day after.They don't do anything, just tell me they are really busy and they'll do what they can!Not good enough when you'd been waiting months for a dishwasher that was broken and filled with dirty water when you moved in to be replaced or fixed!Not sure what they want me to do, alls they say is Ring British Gas" over issues with the plumbing

Tamara and team went the extra mile to complete my sale and I was grateful for their energetic and effective support. Tamara was highly professional at all times.and a pleasure to work with. I would highly recommend Century21 to anyone.

Dear Tamara,We're writing to express our sincere appreciation for the exceptional service you provided throughout the process of buying our new office. Your expertise, professionalism, and attention to detail were truly outstanding and made a significant impact on our overall experience.From our very first meeting, it was clear that you were dedicated to helping us find the perfect office. You took the time to understand our needs and preferences and worked tirelessly to identify suitable options. Your communication was clear and timely, and you were always available to answer our questions and provide guidance.Your knowledge of the local market was invaluable, and you provided valuable insights that helped us make informed decisions. You also went above and beyond to ensure that the entire process was smooth and stress-free, from negotiating the terms of the purchase to coordinating inspections and closing.Most importantly, your commitment to providing excellent service did not end with the closing of the sale. You continued to follow up with us to ensure that we were satisfied with our new office and that any remaining issues were resolved quickly.Overall, we cannot recommend your services highly enough. Your professionalism, expertise, and dedication to your clients truly set you apart from other agents, and we are grateful for all of your hard work on our behalf.Thank you again for everything.Pixode Digital Agency

Complete time wastersI was in contact with somebody called Salma, they told me I had a viewing at 5.30 the following day and would send me confirmation. I waited till mid day and chased her but they ignored me and never arranged the viewing or atleast let me know why it wasn’t arranged

Century 21 Royale provided excellent services during the whole process of my transaction. They always responded quickly for my requests, and were able to provide constructive advice. I also highly appreciate that they were willing to provide assistance out of working hours for an urgent issue. Ms. Tamara Hadid and her colleagues are very nice and indeed very helpful. I would recommend Century 21 Royale to my friends.