Medivet Mountain Ash - Ash Veterinary Surgery

Very happy with the service and the care provided to my cat

My dog is very nervous and shy of people she dont know .The vet who saw her helped her settle down to give her booster and kennel cough ,and good examination even managed to check her teeth really happy with service Lizzy came from the vets with a waggy tail .

Great service and very caring fab

Lovely caring staff, affordable treatment and fast action. My dog was attacked and in emergency treatment, the staff came through!

Recently took my dog for his annual checkup and inoculations. My appointment had been booked into the wrong branch , but luckily my branch (Mountain Ash) could accommodate. Vet I saw was lovely, communicating throughout. Gave advice also.Much better than my experience in another branch(Merthyr Tydfil) during covid lockdown.Otherwise the rating would have been quite different.

We appreciate the staff at Ash Vets so much. They are always kind, helpful, informative, responsive. They have been there for us through some of our pets awful illness, they have helped us care for our pets over time. They are fabulous, compassionate, they always go the extra mile. They know us. They know our pets, by name & history. We feel safe with our animals in their care. We appreciate the fact that we feel we can trust the advice they give on care of our pets. We cannot recommend this vet practice highly enough.We first switched to Ash Vets in 2015 after an awful experience at another vet in our area who made us feel presurred to pay for care/tests that we could not understand why we were being told were needed. The pet had an abscess on it's paw, and they wanted to run blood tests for checking if he had been poisoned - and said the paw was fine. We didn't know at the time what was wrong with his paw, he just wasn't using it right and it looked a bit sore. We left the vet feeling scared for our pets life because we could not afford the thousands" for poisoning care and they were telling us we needed but they never clearly explained why his paw being sore led them to the conclusion of potential poisoning.We immediately began searching for another vet

Always a pleasure to visit, staff and vets are extremely helpful kind and caring, never any problem booking appointments, medication is a reasonable price, would definitely recommend.Would never go anywhere else x

Won't take on new animals or even advise on local vets near by.Receptionist had a strange tone as if it was rare for people to call up with questions and clearly wanted to get of the call ASAP, as after saying there where noone around for miles she ended the call.Shocking behaviour for a local business

My beautiful cat, Jill, over 20 years old. Had problems finding a vet as she was quite ill. Ash surgery came up trumps. On phoning, the receptionist was very professional and caring. Arranged an appointment, knowing that my Jill was near her end. The vetinary surgeon was marvellous, so caring and thoughtful not rushing me through any decision. Unfortunately Jill needed to be put to sleep. Everything was done to make this as easy as possible and the receptionist on paying our bill was so considerate and caring. Thank you Ash, has certainly helped to make my loss a bit easier. Would recommend your practice without hesitation. Thank you so much.

I was extremely nervous bringing my two kittens to the vets for the first time and have never been to this particular practice before. I cannot thank the staff enough for immediately calming my nerves! The receptionist is incredibly down to earth, friendly and a fab sense of humour. She also very patiently broke down the pricing systems for me and allowed me to choose options more suited for me which I really appreciated.The vet was absolutely incredible. She is so kind and compassionate and her passion for her role is very evident in the way she gently and lovingly treated my girls. My kittens showed pretty much no nervousness during their check up and that's all down to the talent and kindness of the vet (I do apologise for misplacing her name as I wish I could credit her directly!)She took her time giving me tons of fab information and advice, and was just an overall pleasure.Thank you to the staff here!!