Caffè Nero
821 Reviews
$$$$
- Friday6:30 AM–6:30 PM
- Saturday7:30 AM–6:30 PM
- Sunday8 AM–5 PM
- Monday6:30 AM–6:30 PM
- Tuesday6:30 AM–6:30 PM
- Wednesday6:30 AM–6:30 PM
- Thursday6:30 AM–6:30 PM
About the Business
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Contacts
Call Us
+441142739802
2 High St, Sheffield City Centre, Sheffield S1 2GE
Hours
- Friday6:30 AM–6:30 PM
- Saturday7:30 AM–6:30 PM
- Sunday8 AM–5 PM
- Monday6:30 AM–6:30 PM
- Tuesday6:30 AM–6:30 PM
- Wednesday6:30 AM–6:30 PM
- Thursday6:30 AM–6:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Dine-in
- Takeaway
- Coffee
- Vegetarian options
- Breakfast
- Dessert
- Seating
- Toilets
- Cosy
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Lunch
- Casual
- Great tea selection
- Brunch
- Prepared foods
Recommended Reviews
Ambyr Swales
21.03.2024
Caffè Nero
Honestly, the WORST hospitality experience i have ever experienced, i work in hospitality myself so this was shocking to me. The blonde lady with glasses had made me aware my drinks were waiting for me on the side while she was serving an elderly couple, as i pick them up the frappe pours all over my phone and all over the floor because the lid wasn’t put on properly. Which isn’t a huge deal but when I asked her if i could have some blue roll to get the frappe off my phone, she started getting extremely snappy and rude to me and the elderly couple. Telling them to go sit down and that they’ve already paid, clearly the man was confused and the way this barista was talking to him and his wife was abhorrent. at this point she was stood holding the blue roll so i gestured towards the bunch in her hand and asked if i could have it please, to which she snapped at me and told me i don’t need it, i explained about my phone and took the blue roll. I understand working in these scenarios can be stressful, i’ve been there, accidents happen, but it’s never justifiable to speak to the elderly, or any vulnerable person, the way she spoke to those two today. extremely disgraceful. would also like to add that she seemed to be training another member of staff, i’d be embarrassed if any of my team spoke that way towards elderly and vulnerable people, i hope the trainee doesn’t follow in her footsteps.
Pelican Reviews
20.03.2024
Caffè Nero
Founded in 1997 with 5 shops in London, Caffè Nero has over 1,000 outlets in the UK. We always enjoy our coffee here. Good to hear that Caffè Nero was one of the first to commit to paper straws in 2018.On our visit on 01-Dec around 4pm, our refreshments were excellent and the Caffè Team went the extra mile, checking the gluten index on purchases and also, enabling a loyalty card. Thank you guys.There was a minor issue with the restroom that was acceptable, but not excellent - it is difficult at the end the working day to maintain 100% cleanliness. If all customers left it as found, the Caffè Team's job would be easier!
Martin Dore
26.01.2024
Caffè Nero
The worst Cafe Nero I’ve ever visited. Staff working at a snail’s pace, chatting and joking while we waited to get served. Then they utterly flipped when it started raining because someone outside stood in the doorway. Totally over the top reaction. Everyone inside looked as gobsmacked as me.Food wasn’t great but I probably chose badly. Coffee was fine.
Jane Axell
21.12.2023
Caffè Nero
I've left writing this review for a while because the mocha I had wasn't the best - just ok. It wasn't as sweet as I'm used to - that may be a good thing! But the staff were friendly and helpful, the interior was nicely decorated and clean. It was a Sunday morning around 9am so quite quiet.
God with us
20.12.2023
Caffè Nero
The place needs some upgrading ,most of the chairs are very old specially the sofa like ones!!!! The lady serving today is so cold ,no smile what so ever !!!??? This'nt the first time it's normal for her to work behind the bar with a such stoned face !!!!!!! It annoys me when ever I come here and she's on .......She doesn't have a clue about customer service????It's Thursday the 21st /09/23 around 4 pm in Sheffield city centre next to Boots fargate .
Philip Barker
19.12.2023
Caffè Nero
Nice relaxing coffee shop in the city centre at Sheffield.
Adam Med
19.12.2023
Caffè Nero
I noticed staff aren't following good hygiene standard grabbing cups from inside with bare hands cutlery not washed
F12 G11
17.12.2023
Caffè Nero
The cafe is nice, but when I asked for a decaf cappuccino, I received the cup and started drinking it, but I was surprised that there was a napkin or paper inside the drink.. so I took it to one of the staff and he apologised and suggested giving me a new cup which i didn't want. He did not suggest refunding.. but it did not happen like this before, as this was probably my third visit that I got the problem
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2 High St, Sheffield City Centre, Sheffield S1 2GE
Caffè Nero