Bartletts Service Station

Handled my bike perfectly for me while I was in hospital and then took my keys out of the ignition when my insurance took the bike to the mainland. Picking up the keys I was offered help from everyone to get up the stairs and was offered a brew while I wait. I've included a picture of my bike just for eye candy.

We were on holiday on the island, and unfortunately two bolts on our rear hub sheared off making our vehicle unsafe to drive. Green flag sent Bartletts out to rescue us and Steve diagnosed the problem and said he would arrange a repair to ensure that we could be on our way home on Friday when our ferry was booked.Thank you, Bartletts for your speedy professional and helpful service. Thank you also for not taking advantage of a stranded tourist.

We broke down last night, and Steve came out to rescue us. He was of course highly professional, arrived quickly, and was so reassuring. Overall, as a reflection of Bartletts, I would highly recommend them.

Rapid response to a coach breakdown delt with by a lovely lady and excellent mechanic on arrival got coach going in a quick and timely manor thank you

Went in to Bartletts to discuss scrapage of my vehicle and felt verbally abused by the staff. I can't believe who trains these people. One woman asked when we got to the counter whether she could help, and could not even vlbe bothered to stand and come over from her desk, swt back from the counter. After a brief discussion another woman further back I'm the office popped her head around a divide and started shouting my business, which was personal to me across the entire office. If you wish to be treated like a fellow human and with any respect! Stay well away from this company. I'm still in shock and it has really upset my day.

My clutch cable broke in the late afternoon of Easter Saturday. My car was recovered and taken to Bartletts service station..Being Easter they weren't able to do anything until everyone returned to work on the Tuesday but I was able to have my car back on the Thursday. I was very grateful as I was having a very traumatic time with my dog. I went to collect it and was very pleasantly surprised when I got the bill. Thank you Bartletts and Steve.

Wonderful service. We were recovered by Bartletts and put back on the road in a few hours. They were really busy due to the floods and still helped us straight away.

I have seldom come away from a business with such a feeling that I have been abused. Hired a vehicle today. There is a palpable toxic environment amongst the staff in the office and we were treated in an offhand and rude manner. Honestly I was shocked. We are both stunned and have a bad taste in our mouths about our treatment. Management: you need HR to be all over the hire department and institute customer service training.