Country Court

Terrible company. not even worth 1 star. Are care home got closed down and we all got made redundant after working so incredibly hard to improve are CQC reports. Which we did! All they care about is money and not the care aspect at all. They got staff to live in the care home from overseas who spoke very little English and weren’t trained properly even though they were administering medication. A massive safeguarding concern. The regional manager only came in a few times and didn’t say hello to any of the residents, he just sat in the office. From what myself and other staff have noticed, if there care homes aren't good enough it gets shut down and they just build another one elsewhere instead of actually making improvements. Like I said, it’s just about money and making there money back up. No care whatsoever. They even used false advertising on our care homes website.

My mother took had a stroke in January of this year and was also diagnosed with dementia our world fell apart as you mother is the most precious person in your lifeWe did not know where to turn for helpWe couldn't think straight we were told she needed 24 hour care we live in London all thoughts and solutions go on in your mind still no clear thinkingThe hospital suggested a nursing home oh no we thought they are the worst places we want the bestWe met Lynne from Boston homeShe was so kind showed us around we were so happy lovely staff Lynne helped us with every step of our nightmare Lynne did an assessment on mum at the hospital to meet mums needs mum practices a spiritual way of life no meat eggs fish in her dietYour amazing Cheif's caterers for her Indian foodWe visit mum every weekend from london all our fears about what you hear on how people are treated in a nursing home have gone every patient is treated so lovely and as a human by all your staff you should be so proud of that we always see your patients happy and staff welcome usYesterday we met your manager Nogi John again NogiHelped us with an issue with the council assessmentThank you from our hearts to all your team at Boston your company should be so proud

Diabolical, night staff wash residents so day staff dont have much to do.Place looks grubby gone downhill.

I visited my sister in law who is an employee of this care home when she was working I walked in and found the place well coming and inviting all the staff seemed friendly and happy to be there the residents were all happy and well dressed and was enjoying the party put on for the queen’s jubilee the home itself had such a lovely family atmosphere I wished I could of stayed longer

I heard lots of good news about this organisation

Useless I contacted them months ago to no reply this company is ran and owed by the devil residents are not cared for and sadly due to the lack of care lots of residents get hurt get sick and sadly lots have died to the nightmare of this care home I got bullied and it got so bad I tried to kill myself I informed my managers nothing was done about it fire exits are wedged open chemical cupboards are usually found with keys left in the locks and used covid tests were left everywhere the new home manager should be sacked she was the main one who let the care home get so bad

Fantastic Company to be part of where care is at the essence of everything.

Lovely people and a caring family atmosphere.

Company took over our home earlier in the year. We were told big plans they had for our home and what they were going to do, ensuring our jobs were SECURE. A couple months later we were told in a meeting, without any notion as to what was going to happen, our home was to be closed and staff are being made redundant. Only help received was one meeting where the company were meant to help staff find jobs however didn’t show up and was laid on our lovely manager instead.Residents told they need to be out of home by November and losing their lovely home we made plenty of memories in.Staff hired within company who had poor English, and not enough knowledge of English culture to enrich residents. The same staff who were staying within the home, would complete a day shift then woken up on a night shift to help as we were so short staffed and the company refused to get agency care. We all helped with over time as much as possible but were very short staffed ourselves!!We built such trusting relationships with our residents and because we CARE we visited them in their new homes.. they seem more stressed and miserable.. is this how we treat our elderly? This ‘care company’ should learn the term ‘respect their elders’. For a care company they should preach what lies they post, if you don’t believe me look at reviews on trust pilot.