Olivia Louise Estate Agents

Rachel @ Olivia Louise is professional yet very approachable, always dealing with every query quickly and effectively, its evident they clearly care about helping you move. I would highly recommend to anyone thinking of moving.

After a bad experience with another local estate agent my sister and I were at a low ebb in confidence selling our late parents home. Rachel from Olivia Louise installed confidence that she could sell the property. Our property had multiple viewings and we received an offer very close to the asking price which we were happy to accept and was £13,000 over the price accepted with the last agent.There was no stress whatsoever during the sales process unlike the previous agent. All surveys were done without any worry to us and there was no attempt to knock us down in price even though some damp was found in the property.There were little hiccups along the way to completion and two proposed completion dates were cancelled. Due to this completion did take 6 months. This however has absolutely no reflection on Olivia Louise and was in fact an issue from our buyers buyers solicitor both times. I appreciate honestly and Rachel let me know as soon as she knew both times.My sister and I grew up in the property. I know buying and selling is not supposed to involve emotion and while we tried to convince ourselves it was just bricks and mortar emotion sometimes won. Rachel & Sam always understood this and treated us with compassion.Completion day was easy. We waited for funds to clear and dropped the keys off – job done! Thank you so much to Rachel & Sam from Olivia Louise. x

Quick and flexible when responding to queries and arranging viewings, helpful and friendly and just a fantastic service in full. Very understanding and patient and personable- thanks Rachel especially for all the help. Was purchasing a property and Rachel helped to ensure the process was smooth and without any issues. No hesitations to recommend Olivia Louise lettings and sales!

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I chose Olivia Louise initially because I wanted to go with an independent estate agent. Rachel impressed me right from the outset when I first met her and she didn't disappoint. She was extremely professional, sold my house very quickly and kept me informed throughout the whole process. She gives a very personal service and I am so glad I chose Olivia Louise. My experience was an extremely positive one. Would 100% recommend.

Very professional service throughout. Rachel and her team sold out house twice due to our first buyer pulling out and on both occasions managed to secure an excellent price for our home. Always quick to respond to any queries and I would have no hesitation in recommending Olivia Louise to anyone.Thank you Rachel!Mez

Highly professional yet personal service. Rachel and her team have succeeded where other estate agents have failed; and continue to provide the support and advice on my rental property even though a tenant has been secured.

I was in Cardiff for just one week to find a flat for a research stay, which is not too much time. Rachel and her team were quite professional and arranged two viewing appointments even on short term. During these appointments I felt well and professionally advised. Even when I finally chose a flat closer to may workplace, I appreciate these efforts. Thanks a lot!André

Highly disappointed with the service from Rachel and her team. Cancelled appointment 10min before. Once rescheduled on the day of the appointment I get to here an offer from another party has been accepted. I didn't get any phone call or an email. What a waste of time ****highly disappointed and unprofessional service**** I am actively looking for investment property however I am going to avoide Olivia estate agents.