SGN

Reported a smell of gas coming from boiler. Engineer visited the property for 5mins to shut of gas valve which I had already done and advised he couldn't do anything with it since it's LPG supplied. I'd expect an emergency gas engineer that is LPG trained to have attended. No point having a national emergency gas contact number to be advised they don't deal with LPG.

This is not a customer facing office. As a workplace - friendly environment, providing opportunities to gain new skills and move forward in carrier path, also constantly striving to improve the service for customers.