WHSmith
423 Reviews
$$$$
- Friday8:30 AM–7 PM
- Saturday8:30 AM–7 PM
- Sunday11 AM–5 PM
- MondayClosed
- TuesdayClosed
- Wednesday8:30 AM–7 PM
- Thursday8:30 AM–7 PM
About the Business
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible lift
- Wheelchair-accessible car park
- Cash only
Recommended Reviews
Gail
20.03.2024
WHSmith
Usual whsmith, less choice of travel books than previously but still good options. Great choice of cards for every occasions, and all current bestsellers.
Mirabella Mcgarry
11.03.2024
WHSmith
Went here today to recognise thelovely Liam in your store that he made my day the reason being is that is he has got a nice smile, got good customer service , very friendly and kind and he should be employee of the month for the store I would like to recognise Liam thankyou Liam
Maggie Keatley
09.03.2024
WHSmith
Wonderful staff who are all really helpful and friendly. In particular thanks to Jack for his help. A really nice place to shop.
Stephen
29.01.2024
WHSmith
Good size and lots of choice some items are a bit pricey, the staff are very helpful and friendly, have got some good offers on aswel though,
Valerie Hinchliffe
16.01.2024
WHSmith
A large and well stocked W H Smith located in a beautiful black and white Tudor style building close to the Eastgate Clock. There are escalators between all three floors and a glass lift in the centre of the shop. Some good quality Christmas cards among the big selection of cards on the ground floor, along with gifts, stationery, art supplies, magazines and sweets. The books are upstairs, some good titles and there's a wide choice of travel guides and some lovely jigsaw puzzles. Plenty of bargains to be found among the clearance stock in the basement. The main post office is here and there's also a photo booth. Bought a really good travel guide here. There only appeared to be tills on the ground floor but the cashier who served me was both friendly and helpful and service was quick.
Kayleigh.
07.01.2024
WHSmith
The workers here were very helpful when I was in need of assistance! However, their products are in bad condition. When I went to buy a copy of a book, the cover was wrinkled. I asked for a new copy, and unfortunately, they had no more in stock! However, they did discount the price... they helped as much as possible with the assets they had, and they were very friendly doing so. They just need to keep more stock and rotate more often.
Beau Boow
23.12.2023
WHSmith
Trying to support local stores within the city, lady in the store got very personal & abusive over hidden disabilities, i was asked about a mask, politely said i was exempt & showed my card, she then continued to say i should wear it on a lanyard & telling me her own beliefs, causing me stress & anxiety, she was very rude & unprofessional, not understanding at all, therefore in the wrong job. It's difficult enough to go out at the moment for a short period of time, so the added confrontation & stress isn't pleasant.I will not be shopping in there again & can get the same products elsewhere
Anne Chadwick
17.12.2023
WHSmith
Just been to the Post Office section to sort out a new Driving Licence....I was served by Sophie who was so helpful & kind. There was another lady too but never got her name.... Such lovely staff...thank you ladies.
Francesca Galleri
17.12.2023
WHSmith
Very misleading/confusing what the prices actually are. We got some Christmas stock for 10p and went to the baskets full of reduced bits and asked one of the staff members how much the stuff in them were and he told us 10p. We spent a good half hour, if not more, going through them and ended up with a really heavy basket and tons of stuff. When we scanned something on the self checkout it wasn't actually 10p so we went to the till and he told us none of it was 10p except the Christmas stuff. Wasted a while in here (bearing in mind we came in the car too and had a car park time limit so were unable to go the other shops we had planned to), just to end up not buying the majority of our basket. Some of the prices would probably have been cheap enough but seeing as it would take forever to scan them all and then take off ones we didn't want we just said no to all of them. Might be an idea to actually list prices on stuff and educate staff on the prices too.
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