Silver Oak Property

Reading these reviews, I cannot believe that the same person runs this company. We needed emergency plumber and electrician at 9am and when he didn’t answer the phone, we went to his property to ask him who to contact. He was extremely rude and told us to call 999 if it was an emergency. Water was pumping out of a tap (that had already been reported as being malfunctioning six weeks earlier) and it caused the electrics to spark!. He said “do you know that there is a tap outside the house to turn off the water”? We told him we had done this but with three babies under 3, being without water was unacceptable. We only wanted the number of a plumber and electrician to sort out the dangerous conditions. He again said to call 999. So we did! The fire brigade came out and turned off the electric, then isolated the problems and told us we needed to get an electrician asap to sort it out. Silver Oak is meant to be looking after the accommodation for the landlord. If you are a landlord, think twice before dealing with this company as they obviously have no care for your tenant, or your house as this should have been sorted 6 weeks ago before it came to this!Edit: The address for the business is where we visited at 9.20 this morning, not expecting to be waking up someone who is meant to be in charge of looking after tenants interests.The fire brigade isolated the damaged/soaked sockets, which we couldn’t do, or wouldn’t even attempt to do anyway!You were the one who said any emergency must be dealt with by the emergency services! That is ridiculous. Heating breakdown is an emergency in the cold, who do you suggest she calls then? The police, maybe? Single parent with three children under 3! There are such things as emergency plumbers and electricians. Maybe you need to check what the ‘emergency services’ - ie 999 - are actually for!Also I said the chap with me was a retired policeman as you were trying to quote the law at us In a very rude, dismissive and abrupt way! Don’t put words into my mouth - he’s not my husband! You were no help at all and you are the letting agent taking money from the poor landlord, and not doing your job!I’m sorry that I disturbed your 2 month old baby. The three babies in your let were very disturbed. As was the poor mother!For shame on you

Well where to begin, I have had a business relationship with silver oak for over 4 years, that ended today when they sold my rental property for me, all I can say is thankyou so much for the support and professionalism over the last 4 years, for selling and completing the sale in record time (6 weeks) and being an all doing fantastic company. I highly recommend and won’t consider using another agent in llanelli or surrounding area in the future. Thank you sincerelyCraig

5 stars without a doubt. Incredible support and amazing service. Greg got us the asking price on our property and helped us navigate a tight timeline for completion. Highly recommend!

Truly exceptional service from Greg on my property sale, I would highly recommend Silver Oak Property! To have one person at the end of the phone, message or email just whenever I needed was so reassuring and to know Grzegorz was dealing with my buyers and solicitors as well, from start to finish, fantastic! I am so happy! Thank you so much, I will recommend Silver Oak Property to everyone!!!

Greg sold our house at the start of 2022 and was a pleasure to deal with from start to finish. He is very punctual and understands the market very well. I would not hesitate in recommending silver oak to anyone whatsoever.Fantastic, Thanks again

HIGHLY RECOMMENDEDGreg sold my property. He kept me informed about viewing appointments and gaveMe feedback immediately after each viewing, which I greatly appreciated. HeLiaised with all concerned parties, solicitors etc , professionally and efficiently.Greg is a very nice person and very approachable.THANK YOU GREGCarol Morgan.

We live about 4.5 hours drive from Llanelli, which makes for a few extra problems buying a house there, but Greg made it all much easier - friendly, helpful and professional throughout - from a facetime tour of the property to make sure all was well when we hadn't been able to visit for few weeks to help with distributing the keys to builders even after the purchase had gone through - and it wasn't even a very big value sale. Highly recommended.

I'm using the Silver Oak property management service for the last 8 months. We recently had a new tenant and the change over was only 4 days. We needed essential works completed before the new tenant arrived. We were on holiday and Greg was amazing supplying and coordinating contractors to complete the works within 48 hrs! Very professional service throughout.

I am not a social media person and tend to read reviews with caution. This is my first time sending a review. I am doing this because I can truthful say that at this present time &I totally confidentially agree with what has been previously stated. Silver Oak Property are not like the big companies you are only interested in targets & results. Greg looks after all of his clients. Whether, Vendor, buyer llandord or tenant.As a llandord Greg had block viewing on my property within days. A credit checked tenant within a week. The move in was delayed because of me. Which Greg took in his stride. My property was tenanted & occupied within 5 weeks.Thank you. Silver Oak Property. May you go from strength to strength.Jo

Easy to deal with but sometimes slow at replying. Tenancy was not explained fully when Moved in so didn't understand reporting issues. Was left without hot water for 2 days.Never did any visits to property in the 8 months I lived there.But invoices always sent to email which was handy