Viking Surveyors

The customer service of this company is next to none! They deserve 5 stars +++. The level of pressionalism and commitment to its customers is impeccable. Phoebe was friendly and helpful from start to finish and Mr Mason dealt with a glitch in an exceptional manner. (while on holiday I might add) Really really grateful!!!Will definitely recommend and use again.

Great surveyors- completed their thorough report and went above and beyond to help with a query. Very positive experience

Extremely impressed with the service received fromAlex. Very thorough and informative throughout. Our survey was extremely in-depth, helping us move forward with our house purchase. Cannot recommend enough. Will defiantly be recommending you to others. Have made this part of the house purchasing easy. Thank you again.

I instructed Viking Surveyors recently to do a homebuyer report on a 2009 built terrace house I am buying. As first time buyer, I am rather nervous but Alex immediately put me at ease. He was helpful, knowledgeable and most importantly, really responsive. Although Viking Surveyors is a relatively new company, I was reassured by the fact that Alex Mason, its CEO and Principal Surveyor, and also the one who did the actual survey, was head of operations at a large firm for many years before starting his own business (which charges much more affordable fees). Alex was flexible with his availability and was accommodating of our requests to meet him at the property so we can have another look at it at the same time. I received the report 2/3 days after the inspection just as Alex promised, together with a suite of photos he had taken. I subsequently had a call with Alex to go through the report, which was really helpful to contextualise the findings. More importantly, Alex was keen to stress that I can call him if we have any further questions. All in all, I felt that Alex is a highly experienced surveyor who went above and beyond in his customer service.

Outstanding service from start to finish!Phoebe was extremely helpful and friendly and communication with her was very quick and efficient.Alex conducted a level 2 survey on a our future home. He was prompt, professional and knowledgeable. The report was very specific to the property and written in plain English so helped us to make a well informed decision.Highly recommended!

The team at Viking Surveyors went above and beyond for me. I had the displeasure of having to deal with a government agency (Help to Buy) for my re-mortgage and if it wasn't for Phoebe, Ashely and the team at Viking I would never have got it over the line. They were pragmatic, helpful, understanding and compassionate. I am so grateful to them. Most businesses would have done their bit and left me to fight my corner with Help to Buy, but Viking stood shoulder to shoulder with me throughout the process, even when their bit was complete. Highly recommend!

Absolutely brilliant people. The communication was excellent and they completed the survey very quickly. I am very happy with their service and will certainly be advising them to all my friends and family. If I ever need a surveyor in the future I will be using them. Top service!

I needed a building level 3 survey to satisfy myself on the condition of the new house we were looking to purchase. I choose Viking Surveyors after reading google reviews as well as looking at the experience and professional qualifications (Alex is a Chartered Surveyor) to ensure I was going to get professional advice/thorough report/value for money.Very pleased with the service/report received from Alex. He was available and very helpful in answering questions over the phone after the report. So an excellent experience and would use in the future/recommend Viking Surveyors.

Viking Survey did the home buyer survey for us.We are so impressed by the service, they arranged everything by themself.They prepared the detailed report and also discussed on phone and quick response on all queries with suggestion as well.Special Thanks Alex and Ash for help

Very pleased with the service provided by Viking Surveyors, this is our first home purchase and they were more than happy to talk us through what is required and covered. The cost of the surveyor was affordable and was completed in a timely manner as well as receiving the report post survey. On the day of the survey taking place, our surveyor rang us after to unfortunately inform us that there are concerns with the property and to not spend out any further costs until receiving the report, which although in an unfortunate circumstances, it showed the companies customer centricity. As advised we have withdrawn our offer and look forward to using Vikings again once we have found a new property.