Next

Next sale on, but unable to buy anything due to IT problems all day.Also their PETITE SECTION is non existence., or just looks oldand boring.. no style at all..PETITE Jeans not RE-STOCKED for over 2 months...NEXT just cannot be bothered with PETITE ..dump it in some corner...as usualStaff just advise to order online for PETITE.. WHY SHOULD I??Why is it not in store??They replenish all other stock in shop...Pathetic

On visiting this store today to say I was embarrassed was an understatement, I purchased my items along with my receipt and exciting the door the security alarm went off,when the shop assistant came to me the tag was still on a 3pounds lip balm,that was sorted, then as I was leaving the store again it went off once more,this time it was on a top I purchased....the assistant wasn't at all apologetic...I found the whole experience mortifying and would encourage the staff to make sure the security tag are removed.

Was at my wits end today, trying to find black work trousers. I had tried everywhere and eventually made my way to Next. Two lovely changing room assistance Amy and Rebecca helped me so much running in and out bringing me different sizes and lengths until I got the perfect ones. They where so helpful!

Just had probably the best experience of customer care in Next Belfast city centre. Bought a suit. Looked after very well by Louisa. No rush, friendly and knows her stuff!

Had to do a return. Nothing wrong with items just wrong size. But customer assistant who delt with me was the friendliest, most helpful lady I have ever came across. Even went all the way up to the top floor from ground to check something for. A real asset to the store. Sorry I didn't get her name to post here.

We went to Next in Belfast and had a snack in the cafe, we were realy disappointed in the bad dirty state of the toilets.We will not be back to the cafe or shop until something is done with the toilets

Kids clothing range goes to age 12 then you’re into size 6 adults. That’s alright if you’re happy enough with the adult styling for 12 year olds but I’m not. I get that kids are at that in between age but there’s a big difference between adult styling and young teenagers. It’s less of an issue with boys. Then add the 20% tax levied on adult clothes which is a bit unfair. Shopping elsewhere as a result.

Rude staff... girl at checkout was so convinced they do not accept the belfast gift card until another staff member corrected her. No apology. Seemed like she was raging she was proved wrong.

Not very organized, and the staff at the checkout was unaware of tax free shopping. We had to return the items to repurchase for the employée to say only the receipt is necessary for tax return at airport. We were questioned a lot, not accepting any ID other than passport and must’ve been present.Wasted time and left without tax receipt. again. Next used to be better years ago.

Quality clothes, but the defining aspect of all my recent visits is the lack of staff and the long queue that takes a while to move at the till. All the staff seem to be on the checkout when you need them for clothes queries, but when you go to pay there is often only one on the till, with the rest nowhere to be seen. Not overly friendly staff and not present to help. If you know exactly what you want and your size is there, great, but if not you'll likely find it hard to get a staff member who is available to help (online is an alternative - but haven't used the site to be able to comment). Good location, but the lack of friendly staff makes it impossible to recommend.