Pets at Home Wallasey

Pricey, so if you can't order online it's definitely place to go. If you can wait for your order do it online elsewhere as they can charge even twice in comparison to o line prices.

Not bad, shelves were a bit bare and they don't seem to have updated their range of stock for years.

Located on a small retail park in Bidston just off the M53. Has a great range of products. Staff were very helpful.

Went in to look for some tropical fish.The tank area was piled high with sawdust and hay bales.I was approached by a member of staff and told I could not walk round the bales to see the tanks, could she help me with fish?I said I could not see the fish, she said the bales would be gone in an hour. I said so would I - I'd be at home.She wandered off to chat with some bloke she obviously knew.She came back and asked what I was after. I said I'd been looking for some bottom dwellers.She then asked what volume tank did I have. I said I didn't know but I knew the measurements- I was about to say I could work it out when she said they could not sell me fish if I didn't know the tank volume. I left.Very poor customer service. Definately don't go here if you know your fish as they treat you like an idiot!

Wouldn't sell a hamster as we didn't buy our cage from them. This is despite showing a picture our our very happy (sadly deceased, 2 year old hamster) enjoying our cage's many levels and tubes.The stated reason, 'Syrian Hamsters like to burrow, and a Dwarf could squeeze through the bars'.This is absolute rubbish, the cage was supplied as a hamster cage and supplemented with an additional hamster stack.One upset 7 year old, two parents who will not shop at Pets at Home again.

Pretty good but the stock was a bit disorganised. Buying a dog coat. They could have been better displayed with perhaps a sizing chart. I had measured my dog at home, but the coats didn't display measurements. Bought one too large and had to go back - with dog - to exchange and try one on. That said I did get one as the photo will attest.

Went here to buy a hamster for our daughter, we researched the cage and made sure we got the right one for the type of hamster we were looking for. We went to the shop to buy one and they asked if we bought the cage from them upon hearing we hadn’t they made life extremely difficult and got the manager involved. They told us the cage was too small (despite being 3 times bigger than where they are kept) and the bars where too far apart (my daughter couldn’t even put her finger through the bars) and tried to push their cages on us instead. We left and went elsewhere.

Very helpful staff, competitive prices easy to park, which is helpful when you're buying several xl bags of cat litter.