P & G Fabrications Ltd

We have been using P & G for well over 20 years, and have always found them to provide an excellent service. We definitely recommend them to others.

Don't buy from them! Took 6 days to tell me they only had 1 of 2 items I wanted in stock to which I replied and didn't hear anything for a further 5 days till I called! Don't expect any customer service!

AVOID! Abysmal company to deal with. Refused to return components I was assured would be and made up terms upon my request - seems even having spent £1500 on components means zilch with these crooks. Representatives were rude and laughed down phone at me at the request of a return of some parts within the 30 days (no quibble they claim to offer) Find another supplier (there are cheaper suppliers of the same components (Ducting Express)), I shall be contacting consumer rights. Avoid avoid avoid even if you know each and every exact part you'll need which is unlikely

Just like the other post. Don't buy from this company if you require you items to be dropped separately from one order which should have been done yesterday. The give no help or information about the delivery. And no f****** apology..

Phoned Ductstore for a quote on regular supply of some channel & they were rude and abrupt on the phone and very disinterested. A little personality on the phone goes a long way. would not recommend phoning this company as in their own words not interested""

Worse company to buy a ducting stuff and very rude and poor customer services. i spoke with them Tuesday morning and they told me if i purchase the item before afternoon i might have delivery by thursday or latest friday. i was need them for weekend. there were one linear grill as well to with order and they suggested me to make 2 separate orders because grill will take 1 week time. i did everything same as they told me. i called them Thursday to ask when my order will delivered and they said i have to wait they cannot tell me and they don't know what will be send on end of the day with TNT, and i wanted to be sure if definitely they will send my order, and the owner hang off the phone and canceled my orders. i didn't receive any information and friday morning i called them to cancel the orders because i founded another place to buy with same day delivery. and one of the ladies told me both order were cancelled. but today my customer called me there have been delivered one item linear grill which i don't need it. I don't reccomend them.

The customer service was excellent in the build up to actually buying the products, I spoke with a female member of staff who I thought was great. Unfortunately the moment I purchased I seemed to have been completely forgotten. I’m still waiting for my goods 6 days after they were due to be delivered and have been given two useless tracking numbers and no one seems to know where my goods are?!?! Wasting my time with no clue of when I can expect to receive goods!

Called this place to order some ducting as the sizes I required were not shown online. The person I spoke to said I had to send the sizes via their admin email which I did. 3 days later still heard nothing back so I called again and this time the person I spoke to was quite rude and said the lady in the office will get round to it when she gets round to it!!Poor customer service! Poor communication or should I say none existent.

Sorry I wasn't aware of the two star rating. Your an excellent company to deal with. I dont use you that often but I do tell people about you one of which is Steve Derby from Rhyl. Sorry for the mix upRgds Frank Stephens