Best Friends Vet Group, March

I am so very grateful for the support, advice and wonderful care that I have received over many years with this practice. Recently i was worried about my cat after a nasty spreading sore on his face and time was spent to look into all options for testing with no pressure, and calls throughout asking as to how he and I were. I felt cared about and my cat was given the best care from booking in, to testing, treatment and aftercare. The staff are true assets, working so very hard to look after my pet's needs and giving me the best support possible. I cannot recommend them enough. Thank you.

Amazing Vets. They're friendly and reasonably priced and have looked after all my pets for many years. Great advice and I wouldn't consider going anywhere else. It's particularly nice to see staff who are genuinely happy and pleased to see you.

I have recently taken my 2 puppies into the practice, the receptionists are.very friendly and welcoming, the vet picked up an issue with one which had been missed at another practice not a week before, he was very reassuring and put me at ease. Can't recommend this practice enough.

WARNING TO ALL PET OWNERSThis practice is a complete joke, we have had our dog miss diagnosed in December 2022 and advised to have her put to sleep, but thank god we decided against this and she made a full recovery within 3 days. We took her to the vets end of June 2023 with ear problems, we was told she had an ear infection and was prescribed medication without the vet doing any routine checks, which we was advised by another vetenary practice should have been done before any medication was issued. Due to this carelessness our beloved dog had passed away 12 hours after this medication was given. I don't know about you but I have never heard of a dog dying of an ear infection. So if you love your pet as much as your pet loves you, save yourself and your family the heartache and avoid this practice like the plague. I only gave them 1 star to enable me to write this review.

They continuously have either no vets or limited vets due to a nationwide vet shortage". What makes it worse is they seem to think this isn't their problem when I brought it up.Over a year ago my dog needed to have a nasty cut in her foot looked at and I had to take her somewhere else as they had no vet and so could not see her.They told me they couldn't fix the past and to move on and then tell me they had no vet 2 months ago.Today's checkup

They do all they can to diagnose, set expectations and I can't thank them enough. Remy loves going there, which tells me something and he's had 3 operations in quick succession. Lumps removed, all benign and yesterday a tooth out. They've been reliable, supportive and I highly recommend them.

They profited off of a my beloved kittens death, knowing it came from a poor family. Honestly despicable, they said they could run some tests to find out what was wrong with him costing around £300. When the answer would’ve been obvious without the tests being necessary.He passed away last night. I think it’s so wrong that they let us think he had a chance when he was most certainly going to die the same night they saw him.

Doesn't even deserve 1 star. Every time I went in there with my dog it was all about money rather then actually looking at my pet. The vets don't listen to what your telling them, which is rather ignorant, not at all helpful unless it involves money, was a VIP customer ended up with a big bill, but nothing that my dog actually needed doing, due to not listening to me once again. I would never recommend this vet to anyone, you still walk out the door with unanswered questions. Was told my dog had cancer by these without even checking him over, went for a 2nd opinion and turned out it was an infection and needed antibiotics.

I couldn’t recommend this vets enough, I have 3 dogs 1 of which is very reactive and from the moment you go in the reception team make a fuss of him then the vet just talks to me and him while he smells everywhere then once he’s chilled he’s ok. It’s a genuine pleasure to go to the vets, thank you guys