Snowdons

Had a hair cut from Elaine…. It’s not straight… nor is there any skill to it… it’s been butchered …. Avoid like the plague … how the shop looks is how yr hair will be cut….. there own hair isn’t any better, should have trusted my instincts and walked out….. asked for a side fringe got a full on fringe!Taken it way too short! Not what was asked for and definitely not what was liked….. neway you live and learn…. Too late for me but evryone run and save yrselves! You pay for what you get! Check the photo on google …. That is a £25 haircut… no shape no straight line … no side fringe… trust me when I say it’s even more hideous from the front! After washing it at home it’s an uneven block buffont …. Even if Elaine was blind she couldn’t have done a worse job… avoid gizmo at all cost!

Great prices and service. Thanks Eileen

So I went there on the recommendation of my friend. I was very excited and went all the way up there even though it's not close.Just a friendly advice to Elaine:Customer service is not about showing how great you are. Customer service and human interactions in general are about making people feel great. There is no need to be arrogant or rude or to interrupt and cut off phone calls whenever you don't feel like talking anymore.I had to cancel the appointment as I feel disrespected and not taken serious.I really hope you take it as an Advice any wish you all the best with your business.

Elaine is absolutely brilliant, love the hair the atmosphere and our chats ❤️

Attia and Laila are always so friendly me and my family have been coming here for many years. My son recently had his perm from Attia we wouldn’t go anywhere else.Great salon keep up the amazing work guys x

Elaine is great with us, she always fits us in and I know she's a busy lady. She's a star with my mother who definitely isn't any sort of heavenly body. In fact the rest of the staff are very accommodating to. We still come to Snowdons even though other salons are localThanks so much to the team for having us

All the staff are very friendly well mannered, salon is also very clean. I always have Elaine to colour & cut my hair. Elaine does a fantastic job with my hair everytime. I would strongly recommend to anyone.

Absolutely shocking customer service. When in for a skin patch test for highlights. A strand was taken for testing, no skin test was done and I was qouted a price. The lady booked me in. Later the same day received a message from one of the employees asking for pictures of how I want my hair colour. I sent 4 pictures. I rang the day before the appointment to confirm the time and the lady who would be doing my hair. Less than 24 hours before the appointment I got a message stating that the price quoted had been doubled. I was shocked and rang the shop. I spoke to the lady who would have been doing the hair dye and she explained I had been quoted incorrectly. I then spoke to an older lady who was extremely rude. I explained what had happened to which she replied she didn't know where I had gotten that quote from. I told her I was given the quote by one of her staff she was totally dismissive of this and said if i wanted my hair done I had to pay the new price. She said I should have had a consultations before my appointment to which i told her noone had asked me come in for one. She didn't bother asking who I had spoken to or who I had exchanged messages with. This salon is very unprofessional I would strongly recommend not to use them. KEEP AWAY!!!

Such a lovely salon! Have been coming here for over 10 years, staff are very friendly, welcoming and extremely professional. I wouldn’t go anywhere else. ☺️