Taylors Estate Agents - Halesowen

Worked with Taylor’s (Halesowen) previously when selling and didn’t hesitate to use them again for my recent house sale. First class service from start to finish as expected. Jack & Julie both have vast experience and more importantly are a joy to deal with. Julie in this particular instance was incredibly transparent, Honest & courteous throughout the whole process and is incredibly knowledgeable which takes away a lot of unnecessary stress which usually comes when selling. Wouldn’t hesitate for a second to recommend them to anyone else when choosing an estate agent to work with.

Taylors in Halesowen recently acted in the sale of my late mother's house, and I am grateful for their excellent service. Everyone involved was helpful and professional throughout the process. Although it did not sell quickly, Jak and Julie were persistent, eventually finding a first time buyer. Then while the buyer's solicitor was very slow and uncommunicative, Jak was pro-active, and maintained good communications with me and with our buyer up to completion. Many thanks to Jak, Julie and Mark.

Dreadful for lots of reasons. Taylors valued my home at more than £20,000 LESS than another 2 agents (I went with one of the other agents and sold within a week)Unfortunately the property I chose to buy was being sold by Taylor's. They were dishonest about other interest, stating that others were in a proceedable position and later disclosing that they were not.After agreeing the sale nothing was done for over 6 weeks, although I was chasing constantly. I was repeatedly fobbed off, saying the draft contract from the solicitor would be sent out in the next couple of days, this went on for weeks. Eventually I spoke with the seller, who was completely unaware as Taylor's hadn't contacted them either, and they got things moving.Eventually contracts were exchanged and a completion date agreed... 2 days before completion I received a call from Taylor's asking if my solicitor had requested searches on the property yet. I couldn't believe it. How could they be so inept?I've been in my new home for over 2 weeks now and the SOLD board has yet to be collected.I've given 1 star because although they were useless the staff were all very polite.

Outstanding Service & Really HelpfulJak was brilliant and helpful from the very start. The viewing process was made easy by him and his team. The selling process was even easier, especially with the wonderful Scarlett at the helm.I recommend this company to everyone I know who is selling.

*posted on behalf of vendor*1 star given as no facility to leave none!Proposed sale of 378 Birchfield Lane, Oldbury, B69 1AE. Extremely disappointed with this agent. Lack of verbal communication and feedback constantly having to chase after them. Agent late every time for arranged appointments and no prior notification whatsoever of delay. Did not turn up at all for one appointment with me. On chasing up it was a no show by agent. I had this confirmed in writing two days prior, no apology from agent or owner of the company was forthcoming. I had to do viewings myself they did not do one at all. Wouldn’t recommend and went elsewhere for sale of the property, who are on the ball and very courteous and respectful with constant communication, they are punctual at all times and complete all viewings. Would not recommend Taylor’s alternative company are in a different league! Still no apologies from Taylors as of posting this, just excuses.Not good enough and unprofessional will never use again. C Watson

Taylors Estate Agents have been fantastic in selling my property.Highly recommended and wouldn’t hesitate in using them againMr Bennett

Can not thank Taylor's, Halesowen enough. The efficiency and excellent communication from staff made selling our property such a smooth process. No issue was too big, and any typical problem that usually comes up in sales was dealt with swiftly and professionally.Cannot recommend enough

Great service from Stuart and the Team at Taylors. Very proactive marketing and follow up, all the way through with our house sale. Many thanks.

Our complete experience buying a house from Taylors was awful. From the very start we had a meeting with their financial advisor who told us lots of wonderful things about using them for everything. We asked them to send us all the details so we could confirm but we were supplied nothing. The whole thing went down hill from here really. After trying to get a memorandum of sale, which by the way was incorrect 3 times! The third time there was a mistake they just said oh it would be fine... Poor quality if you ask me. we proceeded with the purchase. About 4 months went by without basically a word so I contacted them to request some communication with the vendor to talk about completion/exchange dates. No response after about 4 weeks for them to tell us there is a delay in the chain, which they would have known about previously but decided to try and delay by sticking their head in the sand. If we were told a week or so before and had open communication we could have continued our letting agreement and proceeded with the purchase but unfortunately that was not the case. We had to pull out of the purchase after a horrible 6 months of time wasting. Taylors had no interest in communicating with us and were no importance to them. AVOID! As a comparison we purchased a house with Lex Allan Grove. Completed in 6 weeks with communication constantly. Don't waste your time with Taylors.

Taylor's have provided a friendly professional service throughout the process of selling our property from the initial valuation through to completion. They attended viewings and chased solicitors, keeping all parties informed.We recommend them.