Morphy Richards

what an utter disgrace you are. i have only had this 18 months and the second time of using it it has broken. it clearly saysit has a 2 year garentee. i phoned up and they refuse to fix it. do not buy any of there products they are sub--standard.

Morphy Richards products are worst. I purchased a Morphy Richards OFR 1100 Oil Heater in 2013. It didn't work even 1 day as it had a manufacturing defect. Many other customers reported the same issue and returned the product. I am completely dissatisfied with the product as well as your company. Your engineers came 3-4 times but couldn't resolve the issue and admitted there was a manufacturiing defect in the product.

Morphy Richards, What a shower, Cordless vacuum cleaner purchasers beware, engineered to fail in both merchandise and customer service. I bought a vac whose batteries gradually failed within two minuets of use, why, because the tiny power source fitted is insufficient to carry the load. That was apart from a failure to suck up and retain the dirt.Oh, No, you can't return it, No, we don't take responsibility for 'Fit for Purpose' but we will allow a £5 discount of another product! Someone should tell Morphy Richards that they make & sell expensive inferior products, (if indeed they do make them at all) & that their customer service stinks. The only satisfaction I had, was smashing the vac to bits so it would fit in the trash.

Poor quality - the carafe that came with my coffee machine broke after just 2 years whilst constraining boiling water. Bought another from them (they dispatched the wrong one) and when I submitted a balanced review on their website upon their request about the quality, they ‘moderated it’ ie wouldn’t post it. Avoid.

I bought a 450 ml Travel Mug on Thursday 15th April. I used it for the first time on Sunday 18th April to take coffee out, and after filling it with boiling water, used it within two hours. It was almost cold. I did not use milk in the coffee at all. I am very disappointed in the product, and had bought it because of the past good name of Morphy Richards. It has put me off buying goods in the future.

Came very close to serious accident yesterday . My wife was carrying the ceramic bowl from the pressure cooker which was full of piping hot food when the bowl completely shattered in half close to our grandchild and ruining the carpet. We would never risk that happening again.

Bought the stylish black 4 slice signature toaster Morphy Richards from Curry’s after Christmas. It has a number of settings however 1 is underdone and soggy and anything slightly over that burns the toast. Contacted Morphy Richards and they sent a replacement - brilliant customer service I thought. However this one does the same burns everything! Sadly now Morphy Richards are ignoring my emails. The thing wasn’t cheap at £84.99 of my hard earned cash. It definitely doesn’t do what it says on the tin. My husband says one day he’s going to try it out on the highest setting outside with a fire extinguisher on stand by to see if it incinerates the toast!!!! For now it’s a decorative ornament in my kitchen.

We have order a new steam generator iron from the site a couple of weeks ago, we have received a plane iron, ( much more cheaper item!) I am trying to contact the customer service for 5 days now , to arrange for the correct item to be delivered,and their lines are not working !I have sent an email to the customer service as well, right away when we received the wrong item and no one has get in touch yet (a week now..)to inform us how we get the item that we have payed for. These is unacceptable and really frustrating situation, as we end up with no iron for 2 weeks now and the pile of the wrinkled clothes is going up and up. I would definitely not going to shop again from this brand , and I hope that we will get a response from the company,and get the correct item soon !

Advertised as 2 years warranty on all websites, when stopped working was told had to register the product, but there was no mention of that anywhere

Waste of time registering for extended guarantee as they refuse to honour with steam irons.I followed manufacturers instructions using distilled iron water, however they claim as the water was scented (as sold by Waitrose) it was null and void.