Holmes & Family Funeral Directors of Staines and Ashford

Thank you for looking after my mum,we felt confident from start to finish that you would do a good job and you did.Tracey was also great in making mum look good and we thank you all.

I'm really glad that I chose Holmes and Family to be our Funeral Director. I wanted an independent provider because I believed that they would offer a more personal service. I wasn't disappointed. Not having planned a funeral before, I needed a lot of guidance. This was given to me by Maria in the Staines office who helped me through the whole process with sympathy, understanding and patience. On the day of my father's funeral Oliver and his colleagues collected us from my mother's house in Staines and Alex drove us to Clandon Wood Natural Burial Ground. This was one of the most emotionally challenging days of my life. Throughout, Oliver and his associates conducted themselves with the utmost professionalism. They treated us with such kindness and care, they couldn't have done more to guide us and make us feel comfortable. We felt completely supported by them. Everything was immaculate, the car we were taken in, the appearance of Oliver and the pallbearers, their manners. The service offered surpassed my expectations and I wouldn't hesitate to recommend them.

I can’t thank Holmes funerals enough, from the moment I stepped into the funeral home to the time of the funeral itself, myself and my family were treated both compassionately and respectfully. Firstly Maria in the home dealt with everything I required for the funeral and nothing was to much trouble, making sure everything was perfect, then came Oliver and his team in charge of the funeral, they turned up on time, looked so smart and the respect shown was second to none. Just a perfect experience for what is such a sad time. I hope I don’t need to arrange a funeral for a long long time but in the event I do then I wouldn’t think of going anywhere else. Can’t recommend enough. Thank you so much

After some research, we commissioned Holmes & Family to act as Funeral Directors for our mother who was terminally ill and who wished to have arrangements in place" before she passed away. Holmes were very professional and caring from the outset. The arrangements were expertly managed by Graham who was always prompt in replying to emails or calls and flexible in accommodating changes in arrangements as the family updated their requirements - including arranging a quiet space for junior family members to decorate the white cardboard coffin! The funeral itself was managed by Oliver who provided excellent guidance to the family on the day. We have no hesitation in recommending Holmes & Family as excellent Funeral Directors."

Oliver and the team were absolutely brilliant - supporting our family through a very tough time. This was the first funeral I have had to organise and I didn't really know where to start - but Oliver did a fantastic job guiding me, making suggestions, providing options and also finding us a great celebrant. On the day - things could not have gone smoother and been more appropriate as we said goodbye to my dad.

I recently lost my wife and throughout the trauma of arranging her funeral I was helped and supported by the really kind and empathetic staff.I have to make special mention of Maria and Graham in the Staines office who gave me the most important thing that I needed which was their time....they always made me feel that I was in a warm and caring space and that I was the most important person at that moment.My thanks also to Oliver and his team who, and,, on the day of the funeral, were very professional and dignified.I can only sincerely recommend their services to anyone at one of the most difficult times in anyone's life.

I would thoroughly recommend Holmes & Family they conducted my father in laws funeral this week and we cannot fault the service they provided for us.From Graham in the shop to Oliver and David Holmes it was perfect and all went smoothly with no fuss. They make everything so easy for you.It is a true family business, unlike other Funeral Directors which makes the process so much more personal. Thank you so much.

Holmes&Family Funeral Directors are very thorough, easy to work with & very pleasant staff. Emails are dealt with quickly & there is always someone there to take phone calls. The funeral of my sister went very well & all on time. I can thoroughly recommend this excellent company.

Just wanna say a huge thank you to everyone at Holmes&Family staines and a massive thank you to Ollie from start to finish you have been amazing the compassion and to the little details u remembered. Nothing was too much and you helped with every scenario accordingly, Thanks for taking care of our Nan the way you have thanks to you all she was in the best hands at her last journey .. From Myself , Mum and Steve we thank you so much for your service xx

Holmes & Family ensured that my family were catered for throughout the whole process. My family have known the Holmes family a very long time and I knew from the start I was in fantastic hands. The men and the funeral director on the day made it seem effortless but with grace. A job very well done.