On Hold Communications

Had a great experience with on hold. The team are brilliant, provide excellent and advice. The ongoing service has been incredible too. No hesitations in recommending them.

We recently moved to On Hold Communications from another provider. From my very first interaction with them I felt they understood our business needs and what we wanted from our telephone system. They handled everything from start to finish, on the day of install our phonelines were down no more then 5 minutes. The whole team from Vackas, Saima and Arfan are there to help any hour of any day.A telephone system in a busy dental practice has to work for our patients and staff. Any change can be difficult but the whole process was seamless. I would highly recommend these guys, anyone can install a new system but its the after care that is so important!

I've been using On Hold Comms for the phone system in my dental practice for over 5 years. Their customer service is excellent and the team are always very helpful and efficient in dealing with our requests, even if we call them last minute! Nothing is too much trouble for them and they are always happy to speak to us. I would recommend On Hold Comms any dental practice who is looking for a reliable and professional company to supply them with a phone system.

We have just switched to this telecoms provider for our dental practice due to continued issues with our previous provider. Communication and professionalism throughout has been outstanding, and the installation was stress-free. There's always someone at the end of the phone/email/whatsapp to help with any concerns or queries we have. We are looking forward to seeing how we can work together with On Hold to continuously improve our service that we provide to our patients.

On Hold Communications are fantastic, we really can't recommend them enough. We have been with the company for years now and can honestly say we have never had any problems. They are very efficient and can always get hold of the team very quickly. As a dental practice we heavily rely on ensuring everything is ran smoothly to ensure we give our patients the best experience possible.

We have just updated the phone and broadband in our practice using OnHold Communications. It is difficult to find suppliers that offer an excellent level of service but these guys really do! Installation was seamless and Saima and Arfan have been on hand so far to help when required. Great service and a million times better than any of the big phone/broadband suppliers out there!

Vackas and Arfan are a great team and always get issues reoslved and sorted. Good first line support and responsive which is what we need for our business.

On Hold have managed our phones at Wayside Dental Practice for almost 10 years and they have updated them in that time. Your phones are the lifeline of your business so it’s vital they are always working, patients can get through, and your on call works. On Hold provide a very slick service and are immediately responsive if there are any issues. They have had the same staff members for years which is always a very good sign of a well run business and they are nice too!

I have known Saima and On Hold for over 10 years, I have always been provided with a very personalised and professional service. On hold recognise your business needs and are honest and transparent. I highly recommend.

On hold communications are an amazing company to work with . I cannot recommend them highly enough . You are in safe hands. Superstar team members that need a mention are Saima, Arfaan, and Ray. Just had a new telephone system fitted and installed in reception and my 3 dental surgeries and just love being digital. If you want to have a new system placed in your office just contact On Hold Communications and the transition from analogue to digital will be seamless.