CeX

I've never been in one yet that gad prompt service nor one that looks like the have a cleaner. I've never sold here so can't comment upon that. Sales team though could do better. Not specific to one branch all of them I've been in

Used to be good when upstairs part of the shop was open aswell,gone down hill since they've closed it also lack of stock. You can order online but costs more money.

CeX is a 2nd hand shop that buys and sells unwanted electronic goods, including laptops, computer components, games consoles, and more. I have been to a few CeX stores in the past, and I have found that the selection of goods is generally good, but the prices are often steep. I understand that CeX has to make a profit, but I think that their prices are often too high especially when you see the difference that they pay for goods comparing them to their resale price.Overall, I would give CeX a 3-star rating. The selection of items available is good, but the prices are often overpriced. I would only recommend CeX if you are unable to find the item you are looking for elsewhere, or if you are willing to pay a premium for the convenience of buying it in person.

Absolutely atrocious refunds policy. I sold my old graphics card to them in exchange for store credit towards a better card they had in store. The card they sold me WAS NOT FIT FOR PURPOSE as it overheated under the slightest use. Was told I couldn't try to fix it myself without voiding the warranty and thus not be able to return it if it was just broken.I decided to be safe and return it but they would not refund me the whole amount due to the portion I bought with store credit. They said they could give me the credit to spend in store but I was uninterested in buying anything else that may be broken. I asked for the cash value of the card I sold instead but they told me they were unable to do this. They also informed me they could not return the card I sold. In the end I had to use the credit to partly buy back my old card and then sell it again, leaving me with a whopping £24 profit that day and at a net loss with the original card.TL;DR I was sold a faulty upgrade to my PC and was not allowed to get my old part back, leaving me £100 worse off

Good variety of consoles plus the older retro consoles such as the Sega mega drive, playstation 1 and 2, Atari lynx and more.Games of all types are available which all are extremely cheap for the 2nd hand games, plus the usual up to date brand new games at retail price.Would highly recommend to all.AAA++⭐⭐

Bought diablo 4 yesterday, didn't work, to9k it back today. They told me they can only give me store credit. I refused, never buying anything from there ever again. Consumer rights act 2015 specifically says that I can return something that is of unsatisfactory quality within 30 days of purchase. That's what trading standards told me on the phone. But cex don't care about the law.Edit: I don't care what your policy is. That's the law and you're breaking it.

This is a nice sized CEX. There is a cafe upstairs with lots of really well laid out retro tables, retro gaming and amazing displays.The woman who was working upstairs was very rude though, which put me off going back to use the cafe.The staff downstairs seemed friendly enough.If you pick up anything from upstairs, you have to purchase it upstairs, and anything you get from downstairs, needs to be paid for downstairs.I gave 3 stars just because of the layout upstairs and the friendly staff downstairs, otherwise, I would have only given 2 stars. Will definitely avoid the upstairs in future!

Went here today expecting cash in hand and all I walked out with was disappointment.Blonde haired employee refused to buy anything that I’d brought him even though it was all fully functional, when I asked him why he scoffed and turned around leaving me feeling rather embarrassed.

Very good shop has a lot of things there that you can't get eny where else I look forward to going every time. And its got a game room upstairs wich is so cool and worth using.