KingsGate Coaches

Unfortunately cancelled the booking with 48hrs notice, after numerous assurances on phone and email that a vehicle was available the week prior. We had to scramble around and arrange alternative transport, leaving us out of pocket for a week while they processed the refund.

After booking online and paying in full for Sheffield Wednesdays vs Barnsley at Wembley I had to contact the company to confirm that they had received the payment as I didn’t receive a confirmation email. I was told then that a driver would contact me 24 hours before he was due to pick us up to confirm pick up etc which he didn’t so I contacted them again and was greeted by a guy who spoke limited English who told me that he would struggle to get a coach because mine had broken down and that he would send 2 smaller ones but they couldn’t fit us all on.. I had to ring them up over and over again and sent numerous messages, after a few hours I was finally was told that they had sorted it and not to worry a new coach with 49 seats was coming and a driver would call to confirm and if I wanted to book anyone else on to fill the coach I could! 5 house later at midnight when there’s was no chance of getting any other form of travel they cancelled on me and turned off their phones.. absolute joke of a company and cannot be trusted they let 40 people down at the last minute including several kids wanting to go to Wembley for the first time. AVOID AVOID AVOID

Needed an urgent mini coach for 24 of us travelling to London from Manchester, Rang kingsgate and spoke to a nice chap called Adam. Got me the coach at a avery good price and all of us were happy. Arrived on time and driver was a laugh. see you next time, will use again.

Total let down last minute cancellation 40 people with out transport poor poor poorb