Mamas & Papas Shoreham (At Next)

Thank you so much to Natalie at the Shoreham store! She was absolutely amazing so helpful and made our experience buying our first pram one were never forget. Thank you so much for all your recommendations on the other baby bits we purchased, you helped us so much!We’re be back again soon!!Thanks again Natalie! :)

Incredibly kind, useful and informative staff. Price match was exceptional, we are going to use this branch and store for all of our purchases ready for our baby girl. Aimee was really great, she finalised our transaction of our Icandy cerium package with the best car seat. She was so kind when giving us advice on what is useful as a first time mum and shared her own experiences.

Visited the newly opened Shoreham branch the other week and had the absolute best service from Salima and Ollie! We gave them a huge headache of trying to redeem a few gift cards on our complicated order, right at the end of the day on a Sunday, but they were super friendly, helpful and efficient! Thank you so much Salima and Ollie, exceptional service! Absolutely recommend this store and love that it's opened down in Shoreham :)

Alright shop with a smaller selection of products compared to some of the bigger stores (we live near Cardiff). We were narrowing down between three prams and car seats for about half an hour and both staff members working yesterday ignored us as we were tinkering with the prams etc. In other stores we have visited we are constantly offered help and advise and find it reassuring. The store was nice and tidy though and nice and quiet.

I went to the store with my daughter to purchase a Bugaboo we were served by Linda . We were so pleased with the service we got soInformative and friendly nothing was too much we were shown all our options and between us picked the modelThat was best for her and arranged the purchase so easily we asked if they had a price promise and they did and Linda honoured it without any fuss we highly recommended this store they have everything you need when expecting a baby ….

Belita was great, very patient, knowledgeable and answered all of our questions, all the staff on shift were happy and very helpful!

Me and my wife just went to your store and found it a stressful experience. Firstly we were approached by a lady who at first appeared very helpful whilst we were looking at your most expensive pram bundle. Once we mentioned another product less expensive she quickly started to sound like she was trying to get the sale rather than being helpful pointing out useless facts like one having more plastic and essentially looking a little less athesticly pleasing without any consideration or question as to what our budget was. I would understand this if the reason being was saftey of the baby but this wasn't mentioned.She also decided to point out that the more expensive one had a safer bag holder area and less likely to be stolen out of. I'm sure all the products are good otherwise why are you selling them. The simple fact I took from her approach is she really wanted us to get the most expensive bundle. It seemed a odd thing to say.It was just reletless pressure to get the most expensive one.We then asked for some time to look around by ourselves and was approached by every member there, it was overbearing and overwhelming.This was our first experience going shopping for our baby which we were really looking forward to and ended up leaving stressed and more confused

Had a brilliant experience when choosing our pram and car seat. We were served by Jan, who went through everything with us in detail which was really useful as we are first time parents. Jan is an absolute credit to the store and cannot recommend her enough to any other customers visiting the store. Thank you Jan you are amazing and made our shopping experience. We will definitely be going back for anything else we need.

We had a great shopping experience with Linda and her manager (sorry we didn’t get your name). They are very helpful and very patient with us with our questions. We are first time parents so we had loads of questions. They have managed to help us to make wise decisions without being too pushy. We will definitely purchase our baby products here. The prices are worth it and you can save a lot by buying more.

Hannah and Ross were so incredibly kind and helpful, I could cry. I lost my son a few years ago and the whole experience was made manageable thanks to their kindness. I can’t thank them enough and highly recommend visiting this store if you have as little knowledge on what you need as I did!