PSS International Removals

1. Very aggressive and pushy.2. Incompetence around insurance (Laura C., if you don't know a technical term, don't argue with the person using it. Find out what the term means first. Cause guess what, the insurance provider said the same thing I did... You know like maybe I know what I'm talking about because it relates to my profession...)3. Generally rude.4. No understanding of time zones (demanded at 3am that banks provide information before 4am)5. Unable to answer questions without having them repeated.6. Only accepts bank transfers (can't pay by debit or credit or other means.... And then Laura C. from PSS somehow expects international payments to be delivered within minutes.... In relation see item 4).7. Despite repeatedly giving the same information, they got the quote wrong and requested the same information (already provided) multiple times.8. Very rigid process that has serious issues...9. Cancels last minute.Pros1. Their invoice was helpful to send to a competitor after the last item

This firm has been amazing from start to finish, the guys who to pack and load Craig and Ryan were brilliant can not fault these guys. Highly recommend this firm for international removals.

My parents have recently retired back to their home town in Malta, as they’re getting older we wanted the move to be as straight forward and stress free for them (and us) as possible. PSS overdelivered, 10/10 service, efficiency and attentiveness. Got my parents well loved belongings overseas in one piece and to their home successfully.

Collection on time clear communication