Timpson

Had watch battery replaced by Barry today, what a lovely friendly man he is. A real asset to Timpsons!

A hugh thanks to Barry today. The strap to my dad's watch which I wear every day since his passing broke and luckily fell off me in the house. Was not sure where to go to get it fixed here in Ballymena so went to Timpsons and Barry said leave it with me a while. On returning he had it fixed at no charge! What a lovely person. I will definitely be letting others know about the great customer service here !

It is always a good choice to go to Timpson in Ballymena Tower Centre and be attended by Barry. I have had shoes repaired, keys cut, batteries replaced, and watches fixed. The latest being my favourite watch when I spent all day in the sea with it. Its never any bother for Barry. As I explained what happened he had taken the watch apart, asked me if I had any other shops to visit and told me to call back. Half an hour later my problem was all fixed. It is very satisfying to get quality items repaired. Every time I have got work completed by Barry, I am very impressed by his level of skill, the quality of his work and his speed and efficiency. I highly recommend the service. Thank You Barry.

What a Brilliant experience.Thank you. Will be back again for sure. ☺️

I have to say, my request was far from orthodox and the deadline was unforgiving. But ultimately the man behind the counter and by proxy Timpson itself delivered on my request of engraving a military shell with my brothers name. Honestly I could not have been happier with the end product.

I took a new pair of leather heels to have the strap adjusted at the back as they where slipping off, had told the gentleman to leave an inch and a half length at the leather/elastic join, the gentleman was friendly and said no problem, on collection one shoe was perfect but the other had much more removed and was uneven therefore it was too tight, handed shoes back, clearly explained to the gentleman the issue, no apology, collected today and they'd taken more off the shoe that the length was fine on to make it match the shoe that they had taken too much off, the shoes are now unwearable as my foot is now pushed to far forward, very disappointed, a brand new pair of shoes I paid good money for that I unfortunately will not be able to wear.

Absolutely first class service. If they can't help you then you'll have better luck finding the a-team.

Very good quality service had a lifetime battery fitted to my watch. Always choose this option as its cost effective and they always honour the garrantee

A huge 'thank you' to Barry for carrying our major surgery to my favourite suede boots. I'm so happy. Thank you for your skill and expertise. You're simply the best,