Specsavers Opticians and Audiologists - Newlands

Cannot fault this team. Online appointment for a Sunday. Eyes tested and new glasses received within a week. Many thanks.

Very satisfied with my glasses and how I was treated as a customer. Very friendly team members and made me feel welcome and valued as a customer.

To the warm welcome when I turned up to my appointment,to the opition explaining what was happening in my eye test to the girl helping pick out glasses for my budget,I would highly recommend

Went to Specsavers for my bi-annual eye test. The staff was very professional and helpful and I couldn’t fault them for that part of their service.What was disappointing is that they were not able to reframe my old frames. This is despite the fact that they have put lenses into those same frames before. The problem lies with the laboratory that they are using. If the frames do not have a CE label, they will not touch them, which is pretty ridiculous. This implies that they won’t reframe any US American, or Japanese specs, no matter how good the quality is or how expensive the frames. I realise that this is not Specsaver’s fault per se, but that of the lab they use. Still, it was a disappointing experience. Had to go somewhere else instead to get the job done.

Exceptional help with old glasses from Karen, who used her own resouces to repair the damage. Also from another team member member who adjusted the fitting of the new pair on a subsequent drop in visit for greater comfort. Exceptional service.

Excellent optician. Very thorough and staff are always helpful. Very confident in the texts carried out.

Optician Waqas Shahid a good listener and also knowledgeable and articulate about his profession and also showed empathy about my visual deficit Homonymous Hemianopia, caused by a stroke. A more colourful and adventurous range of plastic frames would be welcomed.

It's not often that I would write a review for an opticians but I had such a great experience having my eye test earlier today. Everyone at the store made me feel so welcome. I'd been feeling a little lonely before as I'm new to Glasgow and their warmth and energy genuinely made my day. Thanks so much - keep up the great work.

Great staff. Had a pleasant experience here. Highly recommend it if you need an eye test and haven't tried Specsavers yet.

Was due my 2 year eye test, so made an appointment. Have been going here for the past 15 years and have always received good service & advice. The first eye test consists of a 2D photo of your retina, but on this occasion, they can take a 3D photo, for an extra £10. They say it allows them to see all round you inner eye...so decided to do.The rest of the eye test is free.Also chose new frames which is reasonably priced. There are designer frames...if that rocks your boat. They will also repair your old frames for free, if they were purchased from here too.