M&S Cafe
705 Reviews
$$$$
- Friday8 AM–5:30 PM
- Saturday8 AM–6 PM
- Sunday11 AM–4 PM
- Monday8 AM–5:30 PM
- Tuesday8 AM–5:30 PM
- Wednesday8 AM–5:30 PM
- Thursday8 AM–5:30 PM
About the Business
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Contacts
Call Us
+44127631031
Marshall Rd, College Town, Sandhurst GU47 0FD
Hours
- Friday8 AM–5:30 PM
- Saturday8 AM–6 PM
- Sunday11 AM–4 PM
- Monday8 AM–5:30 PM
- Tuesday8 AM–5:30 PM
- Wednesday8 AM–5:30 PM
- Thursday8 AM–5:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Coffee
- Healthy options
- Breakfast
- Dessert
- Seating
- Toilets
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Kids' menu
- Lunch
- Casual
- Great tea selection
- Brunch
- Parking
- Free parking lot
Recommended Reviews
Graeme Paylor
14.03.2024
M&S Cafe
First visit to the newly refurbished cafe but sadly it has not improved.Some baked potatoes sold out by 12.30 and the same cheap and nasty cutlery which digs into your hand, especially when trying to cut through the overdone, dry chicken.Very much underwhelmed and will not visit again in a hurry !
Barry Makin
13.03.2024
M&S Cafe
Cafe was shambolic and service slow. There should not be a long cue for drinks at 10:00 - the system could not cope and the staff were unable to deliver a satisfactory service. The deputy manager appeared uninterested. The new system is ill thought out and has not been introduced with any consideration for the customer.
diane cluett
11.03.2024
M&S Cafe
I was very disappointed with the new M&S cafe. The new electronic ordering board was difficult to navigate and did not allow me to place any requests. It was not possible to request a well done toasted teacake. Nor was it possible to order a pot of hot water. When paying I was not able to use a gift card. I spoke with the manager about these issues. He explained there were some teething issues". Hot food and drinks come from different places. As a result of the drinks area having to cope with a backlog or order
Steven Betts
11.03.2024
M&S Cafe
The cafe manager Jo was very helpful. We had ordered afternoon tea and there was no clotted cream left. She personally went to the food hall to get us some. Terrific customer service and a positive example to everyone.
Lorraine Hewitt
28.02.2024
M&S Cafe
The cafe has just had a make over. What a difference. Trendy decor and atmosphere. The self ordering screens are great
Sean Wilks
27.01.2024
M&S Cafe
Had the full breakfast which was really good. There is no choice of eggs, only poached, but they were well cooked with, as per my preference, just the right amount of runnyness!Only downside was the air conditioning- make sure you have a jumper or fleece as it is like a fridge in the cafe and you have to eat quickly or your food will be cold!
Michael and Julie Bowell
17.01.2024
M&S Cafe
Excellent cafe serving quality food & cakes you would expect to find at M&S. The cafe is large with plenty of available seating, tables are clean & cleared quickly and everywhere spotlessly clean when we visited, with also little time spent queuing. Staff were helpful & friendly and would certainly recommend.
Chris Bullard
16.01.2024
M&S Cafe
Visited the M&S cafe with my wife, mum and one year old daughter before starting a shop for clothes.We were disappointed to find a complete lack of gluten free options on the menu for food. The one option (soup with a gluten free roll) was not an option as they had no gluten free rolls. In my opinion, if I were working in the kitchen there, I would have gone to the food hall to buy a pack of gluten free rolls. Simple solution really.In the end we bought a gluten free wrap from the food hall.The non-gluten free options were fine for the other two of us, although still limited in choice. We chose a cheese and ham toastie and a jacket potato with cheese & beans. Both of these were fine.The staff were generally helpful and polite, so no complaints there.
Max Howe
20.12.2023
M&S Cafe
SUCH A DISAPPOINTMENT. What have they done to the Coffee shop. Greeted by self service screens. Card only. No longer able to choose from the sandwich cabinet or Cake table....and the queue is even longer. Bit like an airport . Won't go back.
Sheila Newey
18.12.2023
M&S Cafe
Oh dear what have they done? Used to love popping in for lunch or a coffee and cake, but never again. Whoever came up with the automated system should be looking for another job, preferably not in a service industry For myself and my partner our visit today was a nightmare. Because of our difficulties we could not manage to order from the machines. We asked for help. We waited 15 minutes, asked again and the lady on duty apologised because she’d forgotten she’d said she would help us. We didn’t think we were ordering anything special, a baked potato with cheese and beans, with a pat of butter. But no, this was too difficult for the system, we could have baked potato with beans or baked potato with cheese, but not both, and there was no way of requesting butter! While waiting for our meal we noticed a major flaw in the location of the machines. Not one was at a lower height making it possible for a wheelchair user or a shorter person to order easily, so if you are in a wheelchair and want afternoon tea, forget it, it’s on the top row, so even if you could read it, you couldn’t have it, cos you wouldn’t be able to reach! And what about the visually impaired, those with sensory processing difficulties or autism, or people that don’t have the ability to pay by card? Clearly M&S do not want any clientele that have a disability. Shame on you M&S!
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Marshall Rd, College Town, Sandhurst GU47 0FD
M&S Cafe