Churchill Support Services

Wouldn’t recommend. Day before my wedding I phoned to check they were still on and I was informed my guards were unable to attend. After a couple calls back they said they’d managed to find replacements. All un wanted stress the day before a wedding and very unprofessional how I had to call them.Security guards on the day were fine, however I’ve heard from guests that they were doing taxi runs for cash! Can’t be bothered to complain as nobody unwanted managed to get in, however if I was planning another wedding the first thing I’d change is the security company.

Churchill Support services provided excellent service. From the first point of contact to the day of the event they have been great. I defiantly recommend them.

I don't like leaving negative reviews, but in this case, I have to. I was the event manager for a small festival in Somerset early September. I booked 5 SIA security officers to cover my festival. Only three turned up. Two of the three that turned up were an hour late, and didn't even offer an apology. Two of the officers were rude, insubordinate, used foul language towards me and around festival attendees and volunteers, and refused to follow orders or wear a high-vis jacket. I complained to Churchill after the event and they investigated the matter, and offered me a 10 hour refund as compensation, in addition to the 18 hours of officers that didn't turn up. It is now 2 months after the event and I have only received part of my refund. I have spent countless hours chasing this company. Have been told the rest of my refund will follow today finally, but I'll believe it when it's in my acocunt. Don't use this company, they are unprofessional and a total headache.

A Quick Thank you to Churchill Security Limited.In this age not too, many people feel compelled to write a thank you letter to a company but the level of service, support and communication from Churchill has been second to none.As you are aware, I found our company in a precarious situation with an immediate need for 24 hour security, never having been in this situation before I made calls to a few local security firms and was greeted with tiered, confusing pricing, contracts, the confusion got worse as I delved further.I made a chance call to Churchill security and dealt with Elina Staimilere, I was immediately struck by her no-nonsense approach and subsequent guarantees as we discussed our needs further. That same evening our first security officer arrived, on time, fully briefed, well presented but most importantly capable of seeing through what was required.Obviously being new to this type of industry there were many aspects I was unsure of, a call (four!) to Elina and all my questions were answered promptly, without confusion and clearly. My fears of Churchill over promising and under achieving were well and truly allayed.Since that first evening of stress and worry I can now leave our offices in the evening without having to worry, every touch point from Churchill has led to this point and I can only thank you sincerely for taking the stress off my shoulders.I have since met Luke Toker – National Operations Manager on a site visit to our premises and was once again impressed by a straight talking, knowledgeable member of the Churchill team re-enforcing my initial opinion.I must say Elina is a deeply impressive ambassador for your company, she has been nothing other than ultra-efficient, informative and quick to respond to anything I’ve thrown her way (as well as impeccable grammar in her emails, a rarity!) Thank you, Elina.Well done Churchill, keep up the good work, I’m certain you can do nothing but succeed with the business model and approach you have built.

Excellent experience. Communication was great, both on telephone and online; staff were extremely helpful and organised and the actual security service was exactly what I had asked for. Would not hesitate in using again if need be. Very professional.Thank you to everyone involved.

I engaged Churchill at short notice for Fire Warden duties at our Cambridge Research & Development HQ. From Customer Service contact with James, through visiting supervisor and the excellent operatives, I was very pleased. Responsive, polite, professional and reliable in my experience. Thanks Team Churchill!

I booked security guard, instead they sent doorman! After I complained Andrew Farley called and instead of being apologetic used a very inappropriate threats and words. Very Nasty man!Would never use their amateur services again and will not recommend them!

Whilst working with Churchill Security for over a year as an independent security consultant, I have found the company to be nothing but professional and committed to the service they deliver. This 5 star review is based on fact as I have audited all areas of the business. Well done Churchill and keep up the great work.

Great service - would highly recommend! We had a good experience all around and I can vouch for these guys 100%.

We booked two security staff for our wedding celebrations in case things got rowdy. Churchill were lovely - super friendly and polite and just kept an eye on things in the background. Fortunately we didn't need them to step in but it was very reassuring just to know they were there. Placing the booking was also very straightforward and everyone we dealt with was friendly and professional. Thank you so much for a fantastic service.