Halifax
32 Reviews
- Friday9 AM–5 PM
- Saturday9 AM–3 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
About the Business
Halifax Chester | Bank Accounts, Mortgages, Savings & Loans in Chester | Visit your local Halifax branch at 3 Frodsham Street in Chester. Apply today for bank accounts, savings accounts, ISAs, loans, mortgages, credit cards and more.
Contacts
Call Us
+443457203040
3 Frodsham St, Chester CH1 3JJ
Hours
- Friday9 AM–5 PM
- Saturday9 AM–3 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
Features
- Wheelchair-accessible entrance
- LGBTQ+ friendly
Recommended Reviews
Michael Bulmer
02.03.2024
Halifax
Lock out of accounts, took hours to resolved as the call centres are understaffed. Had to go in with passport and driving license after hours on the phone that weekend. Took over an hour waiting in branch. Account unlocked but online payments not working, sat on the phone in a queue again. Will be moving accounts
Geri Gregg
03.02.2024
Halifax
I had a complex (to me) issue today and I think it was Michael (apologies if i have the wrong name) who served me. He was absolutely fantastic and really helpful. Polite, friendly and quickly solved my issue. A credit to the team, a lovely worker. 5* bank!
DIANE Lloyd
24.01.2024
Halifax
Yet again our local branch is closed with IT problem opening tomorrow.Since we were reduced to one branch in Chester this is happening more regularly.Normally opening within a couple of hours.NOT TODAY!!!!!. Closed all day and advised to go to Mold or Ellesmere Port.Today is my banking day as it is my day off, not tomorrow. What will happen if my credit card payment doesn't go through in time!!!!!
Hazel Manning
24.12.2023
Halifax
I am an older woman. Making a query about my debit card, which wouldn't recognise my pin. I was told by the youngish customer service man, Not to worry it is linked to your joint account so you can use your husband's card & spend his money". !!! I assume he thought this was amusing! Some equality training needed"
Jason
22.12.2023
Halifax
Customer of 10+ years tried last week to open my daughters first account only to be told they can’t even talk to me about it until mid September (almost a month)On the same day I have now switched to Santander and my daughter now has her own bank account elsewhere.
Sian Leake
22.12.2023
Halifax
Asked for a letter to show proof of funds (within seven days of departure) which is a standard part as of a visa application for emigration abroad. The cashier responded unhelpful that they “didn’t do that” and she had “never heard of it”. She also claimed the seven day window didn’t make sense.. I don’t make the visa application rules, it’s just the protocol. Yet thankfully a lovely colleague Michael helped me with the proof of funds letter!
Phil B
21.12.2023
Halifax
My halifax bank account and online details were compromised some time ago and i have been locked out of my online banking ever since. i have contacted halifax via webchat and attempted phone calls(i let the phone ring for 1 hour 34 minutes with no answer which I can prove with screenshots) but to no avail, not one person has called me back. This bank is utterly rubbish and i would tell you to bank elsewhere for your own monatery safety and peace of mind.
David Ashworth
21.12.2023
Halifax
Excellent - Thank you so much to Richard Hooker, He spend about 30 minutes on the phone for myself and my daughter on Saturday when she had a problem with her debit card - Well done!
t s
17.12.2023
Halifax
Lovely manager sorted my problem what a nice woman
Robin Wilson
17.12.2023
Halifax
I did actually write a review about my experience but it seems it's been taken down?All I remember was the casher at the front desk was miserable and unhelpful, when I asked to speak to the manager he was a big, fat waste of time!This branch needs to close down or get a new bank manager!
Add Review
Map
3 Frodsham St, Chester CH1 3JJ
Halifax