Huawei Technologies UK

Just finish interview here, first time to do interview at HuaWei. Very disappointed by the way they do interview. It seems the interviewer didn't read my CV before he invited me to interview. Asked my lack of certain experience which not mentioned on the CV. That can easily answered by telephone interview which they didn't offer. Then they mentioned a salary which is about half of what the agency adverted. Very unprofessional. I thought they were great company.

Absolutely excellent customer service however ultimately useless. My phone was sent to SBE and through mix ups on their part my phone was sent back, under warranty, not repaired and accompanied with an invoice.I have given up trying to contact SBE as they refuse to get in contact with their dissatisfied customers. To that end I contacted Huawei and they refuse to help me further.I am entitled to get my phone either replaced or repaired and Huawei will not in any way help me further.For that reason I am no longer going to recommend Huawei and will be leaving as a customer of theirs permanently.Also no matter how many times to repeat the issue to Huawei staff they keep ignoring what I am saying and insist and repeating their own babble to try get me to give up. Well mission accomplished.

Amazing Headquarters of Huawei. I was attended to extremely well. The reception staff were simply 'a cut above the rest'. Made me smile as soon as I entered the premises. My contact made me feel very welcome. Certainly left with good experience. Looking forward to my next visit there.

UK customers: stay away from HUAWEI! You've been warned!I've been a Huawei customer since the days of the P30 Pro phone and have purchased several other products of them throughout the years.You don't need to be a genius to realise some red flags with their customer service and overall operation in the UK - and I'm not even talking about the whole political crisis and the restrictions they've faced in the US and the UK. The fact that their physical flagship shops closed down was certainly the confirmation of this downfall.I've been trying to get my Huawei smartwatch to sync with my Huawei P30 Pro since last September 2022. After sending this watch to their third-party repair centre and getting it back in the exact same condition, not once, but twice, and still having no further solution to the case, I'm left now with robotic copy/paste style generic responses from their customer service, and each time with less empathy to the case or simply giving ridiculous suggestions, like taking the watch to the retailer I originally purchased this watch from (their own shop that they closed down back in November last year, as they should" know).The situation became so apalling that they responded to my last email not only ignoring my request for a refund but with yet another automated response asking me to take part in a survey! Unbelieveable!I mean

My phone developed a fault. I contacted Huawei support about the issue 3 days before the warranty period ended.The service engineer arranged for the phone to be collected and delivered to their service centre.The phone was returned to me with no repair.On calling the support line again, I was told that because the phone arrived at the service centre after the warranty expired then it was not covered.Why did the service agent arrange collection on a service that could not possibly get the phone to them in time?Why does this even matter? The fault was reported and logged with Huawei before the warranty expired.I have complained by phone and email and have been fobbed off both times.I still plan to take this further, but everyone should be aware of this appalling and disrespectful service.Huawei has no intention to do their due diligence and support their customers.

Very sad to see that Huawei is operating so fraudulently not providing any customer service. There is no contactable method to contact them but they are still selling their gadgets in the UK. I don't understand why trading standards is not looking into this more seriously. All the numbers you find googled are fake or no longer in use and online they just direct you to a useless chatbot. I have emailed them several times and no one is responding. I have brought an expensive watch and wish to return it.

Was a good product but following an update with the EMUI to 12.0.0, this caused a medical sensor to fail, tried to sort this with Huawei, sent completely wrong information and lost all medical data following a rollback. Now the phone does not work correctly as it seems Huawei have made a change or update which seems to be conflict with a number of apps/devices. Time to buy an iphone 11.

I've ordered myself a bundle consisting of Smart Watch Huawei GT2PRO and Huawei Free buds 3I ceramic white.I've received the order quite fast giving the peculiar times we are living in, however the watch was missing from the order.I've contacted the customer service and the guys have been absolutely wonderful.Indeed it was a problem at first however big respect for the way they've treated the issue and swiftly solving the situationBig thumbs up for Huawei and their Customer Service

In a world where you are trying to compete with apple and Samsung the type of service they are offering is unacceptable. My phone has a glitch and I have send it to their service centre some time ago, it came back unfixed and it is been already 3 weeks sending back and forth my phone for them to fix it.

Customer service zero. 0/10Don't buy any product from this companyWiggle any excuse to not fix a watch GT2 MEANT TO be water resistant to 50m yet I'm indoors pool only backcrawl it stops working and will not fix it.i had sympathy for this company over blocked from Google, in Canada arrest director etc than to buy fitbit or Samsung watch. Now i see it is right what happened to them.Do not trust them at all.PLEASE AVOID THIS COMPANY AT ALL COST