5DAY Birmingham Intensive Driving Courses

Thank you 5Day and Nadim for your excellent tuition in helping my son pass, first time, today!

The course was good. However I did have to find my own test date due to the backlog. But, I will say that Nadim was the best instructor I’ve ever had! He taught me really well and I passed my test. He’s really calm, patient and overall a great instructor in my opinion.

NO STAR DESERVED,I enrolled in the driving crash course in August with the understanding that I would be taking my test at the end of September. Unfortunately, it is now November, and the test has not taken place, which is contrary to the information provided during the sign-up process.This delay has caused considerable inconvenience and has disrupted my plans. I was counting on completing the course within the initially promised timeframe.Additionally, my attempts to seek clarification and updates through customer service have been less than satisfactory. As a foreign National , I have consistently encountered rudeness during phone conversations, which has been both surprising and disappointing.I urge the necessary steps to be taken to expedite the scheduling of my test, and I hope for an improvement in the customer service experience for all participants. Clear communication and respectful interactions are vital for ensuring a positive experience for everyone involved.

If you know how to start a car and how it works, They will teach you the rest. Don’t expect to go there and to get handed a license cause your have to be hard working and dedicated. Basset ma driving instructor from 5Day Birmingham center was the best and most helpful guy ever. he knows how to proper teach you the ins and outs of driving and road safety, and would teach you everything you need to know for you to drive and to pass your test and get a driving license. He is the most helpful and upfront instructor I’ve met so far. Couldn’t say one bad thing about him, apart from that he is top man and am absolute legend. He’s so dedicated to his job and to making you ready for your test and to be road worthy. 10/10 would highly recommend.

Can I give zero stars? instructors vehicles break down and you provide a young girl with no information or contact and you then only offer £423.00 pound refund. They travelled to do their theory course where they are meant to have a lesson on the same day and the instructor didnt show or inform them.No customer service at all, lack of communication. The instructor after you informed them then continued to try get said young girl to travel to them all abit seedy if you ask me.

The week intensive I did at 5Day was interesting. They give you the theory classes in the morning, which are helpful but start to get a little repetitive. The driving is in the afternoon, you get 20 hours of driving during the week but as of right now it has been 7 months since I completed the week course. Passed my theory on Friday, and I am STILL waiting for my driving test.I understand covid has knocked the wait back a bit, but the wait was 6 months when I completed the week. It literally would have been quicker for me to book it myself when I finished.When you finish your week, CALL 5DAY STRAIGHT AWAY. I was told to wait and then call, but upon calling, they said no call when you finish. Because of this, I wasted 20 working days thinking that they were already sorting it for me like the adverts say they do. Nope. You have to tell them.If I had the choice of going with them now or choosing someone else or doing it myself. I definitely would not choose 5day to do an intensive" course. Get the lessons in your own time - it will cost the same and book a test early on so at least then you know you have one. The uncertainty that this course has left me with is horrible.To reply to the snarky reply that this review has received:"complimentary tuition and assessments have been provided to this pupil" I have no idea what this means. I got given an assessment due to my previous instructor leaving 5Day

A Complete waste of money in my opinion.I will start by saying that my instructor Nadim was excellent and can't fault him, i just think the whole structure is borderline scam the way it is.I took the course in March 2023 and was told at that time that they can no longer offer a test immediately like they used to be able to and it could take a couple of month due to the pandemic. fast forward to AUGUST and still nothing. After paying so much money to then have to pay for a driving instructor just to have a chance of passing is unreasonable. not to mention if you can find an instructor. After 5 months i am no longer test ready and ended up having to withdraw from the waiting list (Still hadn't recieved a test date) 5days solution was a free 1 hour refresher. As if that would solve the problem. I get there is a back up due to the pandemic but it shouldn't be as expensive as it is due to that.So now I am back at square one, 1300 down and nothing to show for it except a theory test pass. Hurray.Until the backlog ends, STAY CLEAR