Scrivens Opticians & Hearing Care

Not very helpful, my arm on my reading glasses came off and was told to come back next week as they don't do those frames anymore, not old at all only got them in april

I've just gone on benefits to become a full time carer for my dad who has lung cancer so I was worried I'd end up with nasty 80's style NHS glasses but everything went fantastic got beautiful blueish transparent frames with the latest varyfocal lenses and only paid a tenner everything was top notch eye test staff and all couldn't be happier they really took care of me it was a shock having to wear glasses full time but the staff and quality of the glasses made me feel much better they even came in a tought high quality case thanks guys.

Really friendly staff, Karen was very helpful during my visit and helped me pick out a really pretty pair of glasses after my first eye test. Really clean building and good selection of frames available.

Great, freindly service, staff are very helpful and they go out of their way to make you feel comfortable.

Brilliant umar is top optherapist love going here and I'm friends with Mike a

Really good customer service from the get go, the receptionists talked through everything I needed and even did a hearing test for me after I mentioned I struggle hearing sometimes. The optician was great, he took his time going through everything with me even when I struggled describing things,he went through my previous description and didn't rush me when I wasn't sure if my vision was better with or without the lenses he put on. He explained what was wrong with my eyes in great detail and explained what the plan is for the future and why which reassured me and made me clear on everything. In the end I picked my glasses and they gave me a discount on the eye test, I had the option to pay in full or pay a deposit and the rest on pick up. I was given some eye wipes and a mask that I needed as well, they said my glasses would take 7-10 days but they were done in 5. When I picked them up the customer service was again fantastic he made sure the glasses fit me right and slightly adjusted then when needed before I left and said I could come in anytime if i have any issues.

Excellent service from Mike and the operations in there wouldn't go any where else and they don't charge a fortune

Love this place . So so friendly . They make sure your well looked after and the staff are amazing in general . They help you out a lot ThankYou xx

Lovely place, have been going for almost ten years now. All staff are incredibly friendly, have never felt rushed or stressed despite my failing eyesight, if anything I am being well looked after. Would recommend giving this place a call if you are worried about your eyesight. They do hearing tests too, not needed one yet but I'm sure the service is great too x

Brilliant Opticians it's only my second visit and the time and care they spend with you is the best. From receptionist to the Optician I even told him I wish he was my doctor. Everything explained ring if you have any problems nothings too much trouble I truly recommend them to anyone.