Northern Tea Merchants Ltd

I visited today with my friend and both of our babies. Upon entering we were met with no welcome, or acknowledgement despite it being very quiet in the cafe and 2 staff stood chatting to one an other. Once we seated ourselves we then waited a long time to be seen, even questioning if it was table service or order at the till.We started feeding both babies some baby food whilst struggling to juggle them on our laps after a search for highchairs drew a blank. We were then served by a pleasant waitress, so I asked for a highchair, and was told they didn't have any!Upon leaving with 2 prams in tow and despite 4 members of staff and very few customers to serve noone offered to hold open the door.Thoroughly would not recommend with babies or children, but the caked looked delicious.

Visited the Tea Room during a day out trip with my family. Highly recommended & the staff were very kind to help my mum with the choices of home made cake! After an afternoon on our feet, we enjoyed a lovely tea and superb cake with warm and friendly service…. Thank you & we will visit again.

A unique place, we popped in for a coffee and felt like we'd walked into a Victorian coffee merchants house. There are large wooden boxes distributed in a U shape allowing you to pick your blend of bean. Probably 30 different blends with a good description of each. You can literally pick who h o e you want to drink and the for d them and put them in a cafetiere for you. You can also buy any weight of coffee that the either give you as bean or grind to your requirements!! My pictures do t do it justice

I’ve been a couple of times now and nothing is too much trouble for anyone. The food is delicious & the coffee is perfect in my eyes… I always have room for cake when I’m here, it’s absolutely delicious. It’s my go to spot for lunch!

Popped in today to pick up some Sri Lankan tea and Blue Mountain coffee beans. We decided to stay and have some lunch.It’s a really nice, traditional tea room with exceptionally friendly staff. The food was lovely.The range of teas and coffee is mind blowing, highly recommended.

Just popped into this tea room with plans of a nice cup of tea and a lunchtime sandwich for myself and my partner. It was about 13:00 on a dull Thursday.There was a table in the window that was empty another table for two in the far corner empty and a couple just leaving on the right hand side. . There were no Reserve signs in any tables.My partner joined another couple in the centre queue and I sat down. All very normal.We were then approached by a young man who said “ we are too busy so can’t serve you “ .The others couple in the queue were served and sat at an empty table leaving just us . Now stood in the centre of the tearoom with two tables empty but not being served .Very embarrassing and I could see no reason why ! We were smartly dressed and polite.I am at a loss as to why they didn’t want our custom.In these times of a so called recession this place is turning customers away when they are not even full. Amazingly poor.

Popped in Monday with my friend whilst was in the area. What can I say amazing traditional tea rooms and cafe with lovely refreshments cakes and fabulous shop ! The staff were polite and friendly and nothing too much trouble I will be coming back very soon for more delicious tea and cake can’t wait .