Preswylfa Care Home

Horrendous

What a fabulous care home. The staff have been amazing all the way through covid and kept us well informed. The kindness and care they show our Mum has been so impressive and she is so happy here. It deserves 5 stars!

Hiya

Not a good establishment by any standardMy only recommendation is to avoid

It has took me over 2 months to write this,first thing is IT IS NOT A END OFF LIFE NURSEING HOME, NEVER WILL BE,its like thay ant got a clue what to do how to treat people on end off care my Nanna only lived 8 weeks there and I wish she was never there.Within 3 mths I lost the Love of my life my soul mate my Nanna.Some of the staff do try do are clueless all my Nanna needed was someone to sit with on her last week's.I tried my hardest with 4 kids there every day 2 3 times a day feeding my Nan (when the tray was just left at her bedside with solids where my Nan was on blended.sje was crying for medication to help with pain.I was cleaning the room,demanding what was needed.I was in room when I asked them to move my Nan up bed and the lady said you will have to help me and I no what's what I'm a comminty carer myself I watched at first under arms was not happy,people will no what I mean.we would take in yogurts fruit if we didn't give thay would go out of date 1 2 staff tried.We got a fridge who ever looked in it keap leaving it open.The room toilet I couldn't flush never mind older people.Ow I can and will soon state more off what happened.Care home yea lovely BUT NOT END OF LIFE SORRY...Every day my Nanna never had underwear or night wear we brought her 8 New night wear and 3 old off 5 knickers all her stuff went missing and we would see a lady wearing them.Dont buy items like cushions to help support my nan as thay washed it and ruined it so we had to go buy another one.Every day we had to challange them.That care home PLEASE DONT SEND END OF LIFE PEOPLE THERE PLEASE

Sad that the elderly are still being sent here.