Campbell and Dean Ltd

Hands down the best property management company I have dealt with. James assisted me in finding a good quality tenant using their tenant find service and made sure all the compliance certification was completed and up to date. Highly recommend.

Did not reply to my email trying to view a flat and getting a tenancy with the properties listed on their website. I had to phone them to apply for a viewing, website was not updated so properties were still on the website despite being taken. Did not update me on the application process at all. Overall very poor and inefficient dealing with a potential customer so I’ve gone with another rental company with much better reviews and kept me updated almost immediately. I would be wary going with Campbell and Dean considering how inefficient they were dealing with my queries.

Exceptional service, hard working, courteous & great communicators.I live in the USA but have 2 properties in Falkirk and have been SO impressed and thankful with the service of Campbell and Dean letting agents. I have owned property for over 20 years and when it comes to Falkirk letting agents, Campbell and Dean have been the best, by far.I genuinely cannot fault them. if you are looking for the best letting agent Falkirk then give them a call.

Till now I am still trying to figure out how this agency still doing business.My experience has proved they are not really knowing what they are doing., Take in consideration I am also a land- lady have a couple of rental properties, and wouldn't advise anyone to use them.I just moved back from Manchester and As I have a flat in town I was staying on it until I got it sold, Luckily I sold my flat very quickAfter get a close date schedule I started to look for a rental property as I am not planning to buy another property at this stage.I spot a flat early OCT for rent nearby and I went to see the flat , 5 days later I decided to put an offer forward as per my understand they work on basis first come first get served. Not really ...They told me the property is gone was taken, fair enough, weeks later same property back on the market

This company is a total shambles. The owner James is completely inaccessible and the staff won’t do anything without his permission, the maintenance checks are a total joke, they couldn’t even notice a broken tile in clear view, smoking was clearly evident in the property upon the smell, walking in, and mould build up around windows which was clearly evident to the naked eye.The correspondence time between emails and calls is far too long can be days between.Don’t use this company they are a nightmare to deal with and caused me some of the most stressful times of my life.

Steal deposit by any means necessary. Property was disgusting on moving in and was cleaned spotless on moving out . Took our deposit anyway for professional cleaning. They made up an invoice when asked for receipt of cleaning. They also tried to charge us for damage present when we moved in. We had actually had most of it repaired ourselves. Also were a nightmare trying to get them round to help with anything but literally switched to treating us like dirt as soon as we moved out. They bad mouth each tenant to the next so they think it's been the previous tenants fault.

DO NOT USE THIS COMPANYMy parents and sister have both used this company for previous lettings. Seemed all ok initially until any issues cropped up which were never dealt with in a professional manner. Unfortunately a lot of stress resulting in my sister having to sell her house.My parents had a very loyal and brilliant tenant, however Campbell and Dean continuously pressured my parents into increasing the rent payments by 30% which my parents did not want to do to such a loyal and model tenant. This resulted in my parents parting ways with the terrible company. The owner James has no compassion he simply only cares about money. Please use a different management company.. also James is never available to speak to and never in the office. His staff bad mouth tenants

The people at Campbell and Dean are very helpful and friendly. I was dealt with very fairly throughout my dealings with them.I had a very quick response time to any issues raised.My deposit was returned in full at the end of my tenancy with no fuss.Would recommend Campbell and Dean to anyone.

I would like to thank you for the help and service, which was hopeless. I have never encountered such ignorance before. No help whatsoever in finding accommodation. Complete lack of communication. It was the first time I encountered such an agency!

Do not use this company for a rental or landlord!!! I had the most stressful months of my life being a landlord, using this company. No professionalism whatsoever or respect from the cheeky staff and owners. I paid for maintenance checks and i couldn’t believe the lack of standards this company have, my house was absolutely wrecked and filthy. The tenant I caught subletting my house and Campbell and Dean did not care, aslong as they were receiving payment. Extremely slow to deal with ongoing issues regarding rent payment and had no communication skills with keeping me up to date in a timely manner. i constantly had to call or email to ask for updates. Apparently because it’s my property i ‘care’ more. owner James, very cheeky and condescending. DO NOT USE this company.