Bradford Royal Infirmary

Its a joke! This place needs to be overtaked by someone who actually cares about people and their health! My partner was recomended by 111 to get to A&E URGENTLY. When she got there it took them 3 hours just to take blood sample. Then another 6 hours to be seen by a doctor! She spent over 12 hours in waiting room crying in pain.Nurses don't care about people in waiting room, the are just miding their own business. They are being rude. This place is rotten. This system is rotten.

Disgusting waiting times over 12 hours wait to be told u are being admitted into a ward after attending A & E department. To see a nurse it took over an hour all she did ask the same question when I came in and she also did BP. Waited 6 hours to be told to go to the green waiting area was seen by a doctor quickly but had to wait another 5/6 hours to be shifted to an ward disgusting. Whilst in the Green waiting room the nurse i spoke to had an attitude when I asked him why we were waiting hours for a bed in ward if there was an option if we could go home and the call us to come back

The ambulance was very quick to arrive. But the service is a disgrace. People came after us and were seen and we were left waiting without any care. No questions whether ee needed any painkillers or assistance. Just left to rot. When asked questions the staff just foged us off and told keep waiting. 3 hours later they told us we were in the wrong department. So the waiting started all over again. Do not get treatment from here. You'll tear your hair out in frustration for sure

Absolutely the worst hospital ever. Went out in for my son at midnight and waited for more than 7 hours. In the space of them 7 hours only one person was seen to by a nurse. Other patients kept on asking how long the wait was until they were seen to and they added another 8 hours. People were giving up and going home. The staff are absolutely rude. I can appreciate that the NHS is under a lot of pressure but i too work in the NHS but this was absolutely disgusting. The nurses at BRI HAVE NO INTENTION TO SEE THE PATIENTS AT ACCIDENT AND EMERGENCY BECAUSE THEY KNOW THAT PEOPLE WILL GIVE UP AND GO HOME BECAUSE THEY KNOW THAT THEY WON'T BE SEEN TO.

Pathetic hospital and staff! I was advised by NHS to go quickly to A&E , Nurse took blood test and ECG after 3 hours and after than I waited for 12 hours in pain and was constantly shivering. I asked them to give me a pain killer and they refused and told me to wait! I ended up coming home without going in as I was in massive pain and 104 fever. Heartless people! Pathetic system!Lastly, when I asked them to send me my blood test report they said you’re self discharging and your treatment will end here. Hence we won’t give you any results. I mean WTH?

If you are admitted to Ward 14, please make sure to note that they do not fill out the discharge form section. This is due to the behavior, as revealing a particular person's rude conduct should not be disclosed. The lady manager of the ward, especially Ward 14 trauma and orthopedic, present themselves in a very unpleasant manner towards the patients.

Horrible! Avoid this hospital at all costs. Better off travelling to Calderdale! I had a severe kidney infection - doctor confirmed and contacted ward 5 to administer IVABX at 11.30am. Ward 5 nurses and doctors did not care at all! It took them till 23.30 to put a cannula on me and give me the IVABX only after I made a scene and and informed them I am a nursing associate at another trust! - 12 hours to give me ABX for a severe kidney infection. the nurses did not introduce them self. Left me without water till 7.30pm - no eye contact was made and was fobbed off with silly answers. They were not busy as I was observing and having worked in more busier wards they were being straight up lazy!!! I could have gone septic and organ failure! Some of these should not be nurses at all. The way I was treated. You would not even treat a dog this way. And to top it of my discharge was horrendous! I feel sorry for those patients that cannot speak for themselves! Really is poor care! And to top it off my discharge notes had the wrong information!When a family member called up to chase my discharge - the nurse informed that doctor on duty said “it’s not my problem, it’s on the list and when I get to it, it will get done” - horrible attitude.

Went to A&E department today, as I had torn calf muscle at the gym. Nurse and Doctors were professional, experienced friendly. Had to wait an hour to see the doctor and then was sent to physiotherapist department for crutches It was explained how to use these and practiced up and down stairs. They then made a follow up appointment with a physiotherapist at a hospital of my choice. I was I able to leave within 2 hours. Very positive experience.