Bannatyne Health Club and Spa

I had a good experience at Bannatyne. I had a voucher for a spa treatment and was expecting difficulties based on the reviews. The staff (Kelly on front desk) were welcoming and helpful, the masseuse was professional and did a great job. The facilities were good, I felt the pool and sauna were the right temperature and it was clean.I didn’t visit the gym or cafe so can’t comment on them.Only criticism is it was a little busy but you could just wait for one area to get quiet and move there. Also when I tried to book in the voucher the website wouldn’t work on my phone and I was met with resistance when asking them to do it for me over the phone but they did eventually help.

Had a wowcher treat today at this spaIt Was really good! I was a little worried due to bad reviews. However, my partner and I had a fab time.. We had a prosecco cream tea and a treatment each (facial and a massage) we used all the facilities (jacuzzi, pool, sauna, steam and relaxation room) all very good.. The staff were helpful and friendly.. My partner loved his massage and I had a fabulous facial.. It looks a little tiered in places but it's no biggie.. Great easy parking.. We. Will be back!

purchased a spa package and arrived with no one at reception desk or cafe to speak to for check in. waited 10 minutes before someone came out and they serviced the last person waiting since they were a member.walked me to the spa and told me to wait there, no one was there as my massage was not scheduled for another hour so found changing rooms on my own. no one showed me around so had to walk back to reception to figure out how to get to the pool which was in the changing rooms (where I came from)treatment started late. asked to fill out the questionnaire again even though i did it online. and checked the time to see if it was carried over and it was actually cut short so paid for 25 min massage that was 15 mins.for midday it was packed. nice facilities - sauna, steam room and pool. if you’re comfortable sitting with strangers. gym was very small - fight to use equipment.

This is the only review you need to read.Clean + Great facilities apart from the actual gym, if you only tend to do cardio then you should be fine, but for strength training the space is really limited, not only is the gym very small, it has very few machines and benches.To add to this, the entire facility is rather small, and is absolutley over subscribed, not to an unusable level but certainly can be very frustrating, I mainly notice this when swimming (Lanes very busy), or as above, when doing strength training.Also, the hot tub is more often than not too cold. (They have to manually come and heat it up by sticking a hose with hot water into it).However, the majority of the people including both staff and members are very nice, the place is always clean. And the access to really nice steam room + sauna is great.Overall, I would definitley reccomend this facility if you can come at off peak times. At peak times its very busy and a bit off putting.

Went to Bannatynes for a spa treat. £49 for 2 treatments and free use of the facilities all day. I chose an elemis facial and a foot massage. Both were expertly provided by my beauty consultant Marina. She provided helpful advice on my skin type and routine. My skin felt wonderful. I was also offered £5 off the elemis products after the treatment.I then used the pool, jacuzzi, and sauna. All were lovely and clean, and not too crowded. I also enjoyed an Aqua Aerobics Session.The changing facilities had everything I needed. I was offered the rental of a towel, robe, and slippers for £8 but I'd brought my own. I also brought my own shampoo and shower gel, which I was glad of as there was only a wall mounted all in one shower gel in the showers.I had a lovely relaxing time and would book again.

The club has really suffered over the last couple of years.A lot coincides with the start of the current management team.Very high staff turnoverReduced gym classesHigh cancellation of gym classesGym / studio equipment often faultyNot very cleanShowers often out of shower gelLittle consultation with members on changesI’ve been a member for almost 10 years, for the majority of that time it has been a great place to exercise.Shame it has gone down hill. I’ve just cancelled my membership, one of a number of members to do so recently.

Visited for a massage and facial. Bristol never the easiest to navigate. But easy enough to find and plenty of parking available.Well set up with cafe on site, knowledgeable staff, clean and tidy.Massage and facial that the wife and i had was really enjoyable. Would recommend.

*See summary in last paragraphRecently attended using a spa voucher and was apprehensive after looking at the reviews, but none the least went with an open mind.Starting with the Spa treatments, these could not be faulted. Relaxing, and enjoyable, and came away with no aches and pains. Would 100% return for another. The staff giving the treatment were extremely nice as well, they explained everything, and check for allergies or if we had any areas which may need extra work. Was also brought a glass of nice cool water at the end which was welcome on the hot day (They offer a self service tap which wasn't cold so was nice to get a fresh one)I could see why there are some negative reviews for the other facilities, the jacuzzi was cold and the strength and conditioning gym could do with a refresh (bump tiles are old and grey) but for being included in the voucher these were more than adequate and enjoyable. The staff at the front were extremely polite and helpful and answered any questions we had.All in all, I wouldn't become a member but I would definitely return using a spa voucher, which gives you access to the full site for the day (Not explicit) and would bring my own towel and gown (they up sell on gown and towel hire)Summary - Spa facilities and staff are good, the jacuzzi was cold, and the gym could do with a refresh. Would return but highly recommend booking through 3rd party voucher and getting it discounted. Also go early and make use of the full site

Overpriced with outstanding repairs (e.g. showers that don't work for over a month).Very difficult to get served at the food and drinks counter.But it has good machines, a pool, a sauna and a steam room.Mainly, it's location is convenient.