BusinessWatch Fire & Security Ltd
36 Reviews
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
About the Business
BusinessWatch: UK Leading Fire and Security Company | BusinessWatch is one of the UK's leading suppliers of intruder alarms, fire alarms & CCTV security systems. Visit our website or contact us on 0330 094 7404.
Contacts
Call Us
03300947404
The Metro Centre, 29 Welbeck Way, Peterborough PE2 7UH
Hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
Features
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Rebecca
25.02.2024
BusinessWatch Fire & Security Ltd
Awful company, the office staff are disgustingly rude, even to their own staff! Don’t expect to get good communication and customer service here. Engineers get the jobs done -if the sch team actually book it correctly- and are the only ones who know what they’re doing it seems, all management care about is making profit (which they aren’t doing anyway). Do not recommend, waste of time.
simon robinson
10.02.2024
BusinessWatch Fire & Security Ltd
Had a residential alarm fitted a couple of years ago by Trust Security who have now been bought out by BusinessWatch. Called BusinessWatch this morning and spoke to a lady I think was called Ashleigh. I was calling with a query about moving my control panel to a different location, I also wanted a quote for both a service plan and to have CCTV fitted. Zero out of ten for customer service skills. She came across very blunt and rude. I didn't even bother asking for a quote for CCTV, I'll take my business elsewhere.
JUJAK
06.02.2024
BusinessWatch Fire & Security Ltd
One of the worst companies that we have dealt with! Engineers are fab, but don't expect anyone to reply to an email as they just totally ignore them. When you do finally manage to get hold of anyone on the phone, they are so rude, expecially in the Service Dept. No apologies, no customer service skills and certainly no ownership of resolving customer problems caused by their ineptitude. STEER WELL CLEAR!
John Welsh
24.01.2024
BusinessWatch Fire & Security Ltd
Client facing staff encouraged to lie over the phone and by e-mail, by their line managers, to achieve their own goals. Underhand way to conduct their business.
Jonathan Lockton (lockton9334)
22.01.2024
BusinessWatch Fire & Security Ltd
This company not only provides alarm systems which do not report correctly to an outsourced monitoring station, unnoticed for nearly 3 months, they are late to sales appointments, and cannot manage basic accounting functions either. I can only think the reason they are still in business is because they are signing up customers unknowingly and underhandedly to 5 year contracts. Avoid at all costs!
Jamie Salvadori
17.01.2024
BusinessWatch Fire & Security Ltd
ABSOLUTELY ATROCIOUS SHARP PRACTITIONERS. I am left fuming at the b.s that these people come out with. My kids tell more convincing stories. I was invited to contact Heather in customer services on a number that tells me she doesn't work there ! A customer services officer who won't speak with customers ? I concur with the last contributor.....AVOID these shameless liars.
Marcus Brailsford
11.01.2024
BusinessWatch Fire & Security Ltd
If you are looking for a security company with a high level of customer service and will save you money on your fire & security needs, look no further.I can not fault their quality and service for both commercial and residential security.Marcus Brailsford.Peterborough Printing Services
Stephen Smith
30.12.2023
BusinessWatch Fire & Security Ltd
Excellent service received recently. I would highly recommend BusinessWatch Group to anyone looking for a quality security install.
Peter Norman
23.12.2023
BusinessWatch Fire & Security Ltd
Have tried to get a quote from this company for an alarm fault fix for several months. Email ignored. Chaser email then initially ignored. Eventually got a response in Feb, I replied the same day to try and fix a service date. This was ignored, then another chaser was ignored. Have never experienced anything like it, a total waste of time
Mike Flower
19.12.2023
BusinessWatch Fire & Security Ltd
Shocking customer service who lie to there customers, do not respond to emails and do there best to rip people off. Best advice I can give is don't use this company for your house alarm requirements.
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The Metro Centre, 29 Welbeck Way, Peterborough PE2 7UH
BusinessWatch Fire & Security Ltd